Lead and motivate the front-of-house and back-of-house teams, fostering a collaborative work environment and ensuring all staff are trained on operational procedures and food safety protocols.
Uphold stringent food safety and hygiene standards, conducting regular checks and ensuring compliance with all health regulations.
Support the Restaurant Manager in staff scheduling, performance monitoring, and implementing training programs for new and existing employees.
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On-Site Advisory: Provide valuable on-site advice and support to team members, promoting informed decision-making and effective problem-solving. Serve as a resource for best practices in warehouse operations.
Administrative Support: Manage administrative tasks related to warehouse operations, ensuring accurate record-keeping and compliance with company policies.
As a Warehouse Assistant (translated en: Warehouse Assistant), you will play a vital role in coordinating and overseeing warehouse activities, ensuring streamlined operations and maintaining a safe working environment. This position offers an exceptional opportunity to develop your leadership skills and make a significant impact on the efficient functioning of our warehouse.
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Organize and deliver engaging safety training programs for all employees, covering topics such as hazard communication, emergency procedures, safe work practices, and the proper use of Personal Protective Equipment (PPE).
Lead and coordinate emergency response planning and drills, ensuring that all personnel are aware of evacuation procedures and emergency contact information.
Investigate all workplace incidents, accidents, and near misses to determine root causes, implement corrective actions, and prepare detailed incident reports for management and regulatory bodies.
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Occupational Safety and Health Administration (OSHA) regulations
Risk assessment and mitigation
Safety training and education
Emergency response planning
Safety audits and inspections
Personal Protective Equipment (PPE) management
Regulatory compliance
Incident investigation and reporting
Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
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Administer payroll processing accurately and efficiently, ensuring timely and correct payment of salaries, wages, and benefits to all employees.
Implement and manage performance appraisal systems, providing constructive feedback and facilitating professional development plans to enhance employee performance and engagement.
Handle employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures, maintaining a fair and consistent approach.
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Employer Branding: Collaborate with the Marketing team to develop and execute employer branding initiatives that strengthen Vince Group’s reputation and attractiveness as an employer.
Employee Engagement & Culture: Plan and coordinate employee engagement activities, internal events, and culture-building initiatives to foster a positive, energetic, and collaborative workplace.
Offboarding & Retention Insights: Manage the employee exit process and conduct exit interviews to gather meaningful feedback and identify opportunities to improve employee experience and retention.
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Sales SupportSupport Sales teams by providing product knowledge and beauty treatment training.Assist with product presentations, demonstrations, workshops and product launches.Provide guidance to the Sales team on product benefits, applications and suitable customer recommendations.Work closely with Sales and Marketing teams to support business and product education initiatives.
Customer & Distributor EducationLead training and education programmes for customers, distributors and business partners.Conduct product demonstrations, treatment training and educational workshops.Build good relationships with distributors and customers through effective training and product education.Gather feedback from customers and distributors to improve training programmes and product knowledge.
Training EvaluationMonitor training performance and evaluate the effectiveness of education programmes.Conduct assessments and gather feedback from trainees.Identify training gaps and recommend suitable improvements.Monitor the development and competency of trainers and trainees.
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