Market Analysis: Stay ahead of industry trends and competitor movements to position our customized ERP/eCommerce solutions effectively.
Data-Driven Growth: Maintain meticulous records in our CRM, tracking key metrics (conversion rates, sales velocity) to ensure monthly and quarterly targets are exceeded.
Strategic Prospecting: Identify and qualify new leads within the ERP (NetSuite) and CRM space through proactive outreach, networking, and industry research.
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Metal Stamping Operation
Machine Setup and Adjustment
Press Operation
Quality Control
Material Handling
Tooling Maintenance
Safety Procedures
Production Monitoring
Troubleshooting
Liaise with authorities: Communicate with SSM, tax authorities, banks, and related agencies; handle inquiries and assist with inspections/audits.
Documentation management: Maintain client files, follow up on processes, and provide progress updates.
Company incorporation: Handle SSM new company registrations, company name changes, capital increases, company strike-offs, and annual return compliance.
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Familiar with SSM registration procedures
Malaysian Companies Act
and tax registration requirements; proficient in Microsoft Office. Knowledge of SQL software is an advantage
Improve performance standards and foster high-accountability, high-service culture within the team with the right balance of productivity level. Enhance team capabilities through training on financial analysis, sector-specific risks, systems, and data analytics.
Promote cross-functional collaboration with Finance, Procurement, Commercial, Operations, Legal, and Compliance teams.
Ensure compliance to credit policies, procedures, and approval matrices.
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Assist in handling project coordination matters, including updates, documentation, submissions, and communication with developers and sales agents
Support the Project Manager in managing daily project-related correspondence with agents and developers to ensure efficient workflow and issue resolution
Monitor and follow up on project progress, documentation status, and operational matters involving both developers and agency teams
Administrative Support
Time Management
Real Estate Industry Knowledge
Document Management
Communication
Microsoft Office Suite
Organization
Attention to Detail
Multitasking
Product Innovation: Partner with R&D and factory teams to bring new products to life—from consumer insights to packaging design to launch-day excitement.
Brand Leadership: Take full ownership of brand strategy, from vision to execution. Build annual marketing plans that drive measurable business results and consumer love.
Campaign Innovation: Design and launch best-in-class integrated campaigns—from concept to market execution. You'll have the freedom to think big and the resources to make it happen.
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For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available
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Project Management
Construction Management
Engineering Design
Risk Assessment
Budget Management
Team Leadership
Quality Control
Site Supervision
Contract Administration
Safety Compliance