Draft end-to-end process baselines to facilitate workshops with process owners and contributors to define the process scope.
Understand the respective finance processes within the group (across different business units and multiple tools) and draft harmonized/standardized group finance processes.
Create flowcharts displaying the sequence of finance activities using SAP Signavio.
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Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Know the customer and understand our customer’s expectations with their reactive support experience
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Participate in development and drive standardization and process efficiency for method related process / application.
Engage with cross functional teams (RE / Dsci / Output and Input Operations) to collect information and coordinate tasks to improve data quality and drive for continuous business process improvements.
Prepare accurate tracking KPI to monitor and improve quality performances (on time delivery and data accuracy) and maintain adhoc/project work discipline.
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The Infection Control & Audit Executive is responsible for establishing, implementing, monitoring, and sustaining infection prevention and control practices within the Nursing Care Centre. The role ensures compliance with CKAPS requirements and promotes a safe, hygienic, and well-managed care environment.
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To discuss and finalize the principals’ annual sales budget, advertisement and promotion expenses with detailed activities for each financial year with the Marketing Manager’s guidance
Develop and build the distribution and coverage of the business with the guidance of the Marketing Manager
To identify the appropriate channels of distribution for each product line and draw up penetration strategies to gain their support with Marketing Manager guidance
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Drive workplace experience initiatives to improve employee satisfaction by managing escalation and resolution of administrative issues, conducting stakeholder satisfaction score & identify opportunities to improve GA service delivery.
Drive continuous improvement by developing, reviewing, and standardizing policies, procedures, governance frameworks and digital solutions that improve efficiency, control and service quality.
Support and coordinate ESG initiatives within the function by implementing sustainability programs, monitoring performance indicators and ensuring organizational sustainability objectives and reporting requirements are met.
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