a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
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Supply Chain Management
Relationship Management
Communication
Inventory Management
Business Operations
Sales
Customer Service
Time Management
Efficient Workflow Management
Attention to Detail
Operational Planning & Coordination
Tax Preparation
Tax Compliance
Accounting Software
Client Communication
Tax Research
Audit Support
Attention to Detail
Problem Solving
Teamwork
Time Management
Relevant Experience
Personality
Excellent communication
negotiation
customer relationship management
Strong analytical
problem-solving skills
Good attitude
attendance & discipline
Able to work independently
Able to work beyond regular hours
Own Transportation
a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
...
a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
...
a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
...
Oversee day-to-day financial operations including accounts payable, accounts receivable, and general ledger maintenance, ensuring timely and accurate transactions.
Oversee the preparation of accurate and timely monthly, quarterly, and annual financial statements (P&L, Balance Sheet, Cash Flow).
HQ Reporting: Prepare and submit complete, accurate, and consolidated financial reports (P&L, Balance Sheet, Cash Flow, and required analysis) to Singapore Headquarters within strict monthly and quarterly deadlines.
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Assist in process improvements and system enhancements, providing feedback and supporting implementation efforts to improve efficiency.
Work collaboratively with team members, ensuring daily tasks are completed accurately and within deadlines, while escalating issues when necessary.
Liaise with external auditors, tax agents and internal departments on financial and reporting matters, ensuring proper follow-up and documentation.
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• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
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