Microsoft Word
Excel
PowerPoint
Project Management
Stakeholder Management
Analytical Skills
Problem-solving
Organizational Skills
Communication Skills
Time Management
Human Resources Management
Recruitment and Selection
Payroll Administration
Onboarding and Offboarding
Employee Relations
HRIS Systems
HR Administration
Labor Law Compliance
Administrative Support
Data Entry
Customer Service
Office Management
Communication Skills
Time Management
Organizational Skills
Teamwork
Problem Solving
Attention to Detail
Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
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Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Provide comprehensive administrative support to the HR department and senior management, including scheduling meetings, managing correspondence, and maintaining confidential records.
Assist in the development and implementation of HR policies and procedures, contributing to a positive and productive work environment.
Handle employee relations issues, grievances, and disciplinary actions in a fair and consistent manner.
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Human Resources Management
Recruitment and Selection
Payroll Administration
Onboarding and Offboarding
Employee Relations
HRIS Systems
HR Administration
Labor Law Compliance
To assist Operation Executive / Operation Manager coordinate and communicate with HQ backend to ensure daily, weekly or monthly routine duties complete as per schedule
Assist Operation team to prepare stock take with make sure outlet planogram is updated and ensure outlet stock take accomplish as planning
Assist to handle customer inquiries or complaints in a polite manner
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Human Resources Management
Recruitment and Selection
Payroll Administration
Onboarding and Offboarding
Employee Relations
HRIS Systems
HR Administration
Labor Law Compliance
-Diploma/Degree in Administration, Business Studies, Management or equivalent-At least 1 - 2 years of working experience in administration or office works-Familiar with ISO 9001:2015-Fluent in Bahasa Malaysia and English-Proficient in Microsoft Office application and other relevant software-Good communication and interpersonal skill-Ability to work effectively in a fast-paced environment with minimal supervision
I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.
I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan.
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