Escalate complex inquiries, plan interpretation questions, exceptions, and unresolved issues to senior team members, vendors, Payroll, or the Global Benefits COE.
Support employees, beneficiaries, and vendors by collecting and validating required documentation for benefits-related transactions.
Process benefit enrollments, life events, status changes, terminations, and other employee transactions in accordance with established procedures.
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Create and maintain system assets including forms, templates, workflow rules, and custom fields to support evolving organisational requirements.
Lead initiatives to integrate sourcing and contract management platforms with other enterprise systems, supporting digital transformation efforts and data accuracy.
You will drive support transformation initiatives including shift-left strategies, knowledge management, process standardisation, automation opportunities, and reduction of repeat incidents.
You will partner with Pops, other GTS teams, and external vendors to resolve complex issues, coordinate changes, and improve system supportability across the People Systems environment.
You will support budget planning and tracking for the People Systems organisation, and help manage vendor engagements including software tools and professional services procurement.
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Support employee movement activities including hires, job changes, internal transfers, resignations, and terminations.
Monitor and follow up on payroll‑related aging items such as job changes, terminations, and expiring contracts to ensure timely processing before Payroll integration is cut off.
Perform OCR validation and other periodic checks to support payroll and downstream accuracy.
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Administer salary components, bonuses, incentives, and short/long-term benefits (including but not limited to Workday inputs, setup, configuration, and uploads in accordance to policies, in collaboration with HRIS.
Lead and execute end-to-end monthly local/business assignees payroll (including statutory, taxes) and ad-hoc payments with the support of external vendors (outsourced payroll / tax advisors) while ensuring accuracy, control and compliance with relevant corporate standards and regulatory rulings.
Administer ongoing employee benefits plans and provide policies interpretation/clarification where required.
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Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs). Update SWIs and local SOP documentation. Participating in project activities as required
Display high integrity on the job and comply with the Roche guidelines, including data privacy rules and regulations. Ensure consistent and reliable service delivery for customers serviced. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
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Investigating reported grievances and whistleblowing complaints including recording statements from witnesses and evaluation of evidence for disciplinary action
Research on employment laws, both local and overseas.
Assist in drafting of employment contracts for SDP Group operational jurisdictions and advise on employment laws / regulations
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High attention to detail with excellent organisational and time management skills
Proficient in Microsoft Excel and Google Workspace
Support the full employee lifecycle, including onboarding, employee changes, offboarding, and maintaining accurate employee records and documentation
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High attention to detail with excellent organisational and time management skills
Proficient in Microsoft Excel and Google Workspace
Support the full employee lifecycle, including onboarding, employee changes, offboarding, and maintaining accurate employee records and documentation
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High attention to detail with excellent organisational and time management skills
Proficient in Microsoft Excel and Google Workspace
Support the full employee lifecycle, including onboarding, employee changes, offboarding, and maintaining accurate employee records and documentation
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Collaborate Across Global Teams – Partner closely with cross-functional teams, including T&E Compliance and Concur Technical Support, to ensure efficient issue resolution and seamless service delivery
Support Business Excellence – Deliver end-user training, prepare operational reports, contribute to knowledge management, and actively participate in new initiatives to improve Travel & Expense services and operations
You hold a college or University degree in finance, informatics, business administration or economics subject is desirable
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Support the planning and execution of marketing campaigns.
Work closely with your team to achieve campaign goals and drive results.
At NX Dimension Sdn Bhd, we help well-known brands connect with people through face-to-face marketing. If you enjoy meeting new people, communicating confidently, and working in a fast-paced environment, we'd love to meet you.
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Candidate must possess or currently pursuing a Bachelor's Degree in Business Studies/Administration/Management/International Business/Marketing Management/Analytics/Human Resources Management, or anything equivalent
1 Internship position for duration of 6 months.
Someone who will be able to start immediately will be advantage.
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