Handle employee relations issues early and deal with everyday complaints tactfully.
Provide advice and support for labor relations with unions, such as wage or contract discussions, and carry out tasks that need local knowledge or on-site presence, especially for legal, regulatory, or community-related issues.
Develop and implement employee relations strategies aligned with company goals.
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Guide, mentor, and oversee junior HR team members, ensuring their daily operations (e.g., recruitment, training, employee engagement) align with company standards.
Provide sound HR advisory support to management and staff regarding employment-related matters, grievances, and disciplinary actions.
Liaise with external stakeholders, including government authorities (JTK, KWSP, PERKESO, LHDN), employment agencies, and legal advisors as required.
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