Administrative support, including records, filing, data preparation, coordination and routine documentation.
Preparation, organisation, updating, formatting and compilation of operational and business documents.
Arabic translation of selected documents, including Operation Manuals, Standard Operating Procedures (sOPs) and other relevant materials, subject to internal review and approval.
Administrative support, including records, filing, data preparation, coordination and routine documentation.
Preparation, organisation, updating, formatting and compilation of operational and business documents.
Arabic translation of selected documents, including Operation Manuals, Standard Operating Procedures (sOPs) and other relevant materials, subject to internal review and approval.
Administrative support, including records, filing, data preparation, coordination and routine documentation.
Preparation, organisation, updating, formatting and compilation of operational and business documents.
Arabic translation of selected documents, including Operation Manuals, Standard Operating Procedures (sOPs) and other relevant materials, subject to internal review and approval.
Administrative support, including records, filing, data preparation, coordination and routine documentation.
Preparation, organisation, updating, formatting and compilation of operational and business documents.
Arabic translation of selected documents, including Operation Manuals, Standard Operating Procedures (sOPs) and other relevant materials, subject to internal review and approval.
Strong knowledge of social media platforms and digital marketing practices.
Experience in creating digital content
graphics
and social media materials.
Basic knowledge of SEO and digital marketing analytics.
Familiarity with tools such as Google Analytics
Canva
Adobe Creative Suite
Meta Business Suite
or similar platforms will be an advantage.
Strong written and verbal communication skills.
Creative
organised
proactive
and able to manage multiple tasks.
Good analytical and problem-solving skills.
Able to work independently as well as collaboratively with different departments.
Manage returns, refunds, exchanges, and disputes in line with company policy and each platform's guidelines.
Coordinate with TikTok Shop affiliates/creators and manage sample/commission requests where applicable.
Track shop performance metrics such as Shopee Penalty Points, TikTok Shop health score, response rate, and fulfillment rate, and take corrective action to stay compliant.
...
• Basic understanding of accounting principles
• Comfortable using Microsoft Excel or Google Sheets
• Able to communicate in English and Bahasa Malaysia. Mandarin is an advantage
Social Media Marketing
Digital Marketing
Marketing Strategy
Digital Marketing Strategy
Online Marketing
Marketing Campaigns
Market Analysis
Market Trends
Engage with followers: Respond to comments, direct messages, and mentions in a timely and friendly manner to build brand loyalty.
Monitor conversations: Keep an eye on user-generated content, mentions, and hashtags relevant to the brand or industry.
Support customer service: Address basic customer inquiries or concerns via social media channels, escalating more complex issues to senior team members.
...