Assist in sourcing suppliers/contractors for rectification work and determined maintenance servicing work needed, monitor and review their services in our database on case by case/quarterly/yearly basis to ensure its optimum performance at all times.
Work closely with REIT’s appointed property manager/operation team, sales & marketing/project/contract internal team for such rectification work with work order and work arrangement on site accordingly upon confirmation.
To assist in promptly addressing customer complaints related to defects and building maintenance, then coordinating with customers and suppliers/contractors to schedule and carry out necessary repair work.
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Allocate manpower, equipment, and materials effectively to meet service demands while optimising costs.
Utilise scheduling software to assign tasks, prioritize work orders, and manage technician assignments based on skill levels, geographic location, and urgency.
Monitor resource utilisation and adjust allocations as needed to maintain productivity and meet service level agreements (SLAs).
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Produce monthly executive reports to clients. Maintain Data Center System
Technical Supervision of the operation, maintenance and repair of all general building facilities e.g. fire protection system, plumbing and sanitary, builders work, structural work, landscaping, pest control, cleaning services, lighting system, furniture, etc, supporting DC daily critical operation to both Keppel and clients.
Adherence to all quality, health & safety, and environmental policies within the Data Centre domain.
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Conduct regular field checks, log system parameters (pressures, flow rates, levels) and flag any deviations in capacity or chemical/gas supply condition.
Follow Out of Control Action Plans (OCAP) and Control Plans to safely contain and mitigate system abnormalities or alarms on the floor, escalating issues to the Lead Engineer when necessary.
Provide on-site technical support during facility expansions, new construction build-ups, and production environmental improvements.
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