- Taman Nusa Bestari 2 Iskandar Puteri Johor Malaysia 79150

Working Location
Job Description
Requirements
Min 5 years’ experience, with at least 2 years in a managerial role in facilities or maintenance management.
Min Bachelor’s Degree in Engineering, Facility Management, or related field.
Hands-on knowledge of building systems (electrical, plumbing, HVAC, etc.).
Strong leadership, organizational, and problem-solving skills.
Knowledge of safety regulations and best practices.
Responsibilities
1.) Operations Oversight:
Develop and implement operational policies, procedures, and workflows to ensure efficient service delivery.
Monitor daily operations to identify areas for improvement and implement solutions to enhance efficiency and effectiveness.
Coordinate with other departments, such as the dormitory team, technical teams, and procurement, to ensure seamless operations and timely resolution of issues.
2.) Resource Allocation
Allocate manpower, equipment, and materials effectively to meet service demands while optimising costs.
Utilise scheduling software to assign tasks, prioritize work orders, and manage technician assignments based on skill levels, geographic location, and urgency.
Monitor resource utilisation and adjust allocations as needed to maintain productivity and meet service level agreements (SLAs).
3.) Quality Assurance:
Establish and enforce quality control standards to ensure work is completed to specifications and meets customer expectations.
Conduct regular inspections of completed work and implement corrective actions as necessary to address deficiencies.
Implement and maintain safety protocols to protect personnel and property during maintenance activities.
4.) Team Leadership:
Recruit, train, and supervise staff, including field supervisors, and technicians.
Provide ongoing coaching and feedback to team members to foster professional development and improve performance.
Foster a positive work environment that promotes teamwork, collaboration, and accountability.
5.) Financial Management:
Assist in the development of annual budgets and forecasts for operational expenses.
Monitor and analyse financial performance metrics, such as expenses, and implement cost-saving measures where appropriate.
Review and approve team expenditures, ensuring adherence to budgetary constraints.
6.) Continuous Improvement:
Stay abreast of industry trends, best practices, and technological advancements in facilities maintenance.
Lead process improvement initiatives to streamline operations, increase efficiency, and enhance customer satisfaction.
Encourage a culture of continuous learning and innovation within the team.
Benefits
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