Human Resources Management
Payroll Processing
Administrative Support
Office Management
Recruitment
Employee Relations
Record Keeping
Organizational Skills
Time Management
Communication Skills
Microsoft Office
Word
Excel
PowerPoint
Outlook
Communication
Organizational skills
Time management
Interpersonal skills
Multitasking
Prioritization
Detail-oriented
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
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Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
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Facilitate the onboarding process for new hires, ensuring all necessary documentation is completed and providing an introduction to company policies and procedures.
Assist in the development and implementation of HR policies and procedures, ensuring compliance with Malaysian labor laws and company regulations.
Manage employee relations issues, providing guidance and support to employees and management, and contributing to a positive work environment.
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Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
R