Hardware Troubleshooting
Network Setup
Software Installation
System Administration
Technical Support
Problem Solving
Customer Service
Time Management
Team Collaboration
Attention to Detail
Strong technical
leadership
planning and coordination skills.
Good understanding of CCTV systems
electrical works
networking and troubleshooting.
Good reporting
communication and problem-solving skills.
Proficient in Microsoft Office applications.
Personal Attributes
Willing and able to travel between sites within the Northern Zone.
Willing to work after hours
overtime or be on standby when required.
Responsible
proactive and able to work independently.
Able to work under pressure and meet project deadlines.
RESPONSIBILITIES• Support the Manager/Engineer in general maintenance, servicing, and repair works.• Ensure all maintenance and service works are carried out in a timely manner to minimize equipment downtime.• Identify, report, and assist in troubleshooting faults, defects, and other observations.• Assist the Manager/Engineer/Technician in carrying out servicing and maintenance activities as required.• Provide support to other departments when required, as directed by the Manager/Assistant Manager/Engineer/Technician.• Ensure all safety, health, hygiene, and cleanliness practices are properly followed at the workplace.• Maintain proper housekeeping and ensure the work area is clean and organized.• Perform any other duties or tasks assigned by Management to ensure the efficient operation of the Company
Product Video & Technical Content – Support the preparation of product demonstration videos, technical presentations and other product-related content.
Customer Technical Support – Respond to customer enquiries and provide accurate information regarding product specifications, applications and operation.
Product Testing & Verification – Conduct in-house product testing, performance verification and basic troubleshooting to ensure product quality and compliance....
TCP/IP
VLAN
VPN
routing & switching
Cisco
Fortinet
Ubiquiti
Windows Server
Active Directory
Linux
VMware
Hyper-V
SQL Server
MySQL
troubleshooting
problem-solving
teamwork