- Persiaran Barat Petaling Jaya Selangor Malaysia 46200

Working Location
Job Description
Requirements
Minimum Advanced Diploma or Degree in Computer Science, Information Technology, or equivalent
Minimum 1–2 years supporting HCI (Nutanix, Hyperflex, VSAN), VMware, Hyper-V, Microsoft AD, Exchange, Office 365, SharePoint, SCCM, Veeam, Commvault, Cohesity
Knowledge of Cloud, Linux, Network, SharePoint is an advantage
Strong communication, time management, and problem-solving skills
Self-motivated, proactive, customer-focused, and willing to work independently
Fluent in English, good attitude, open to learning, and willing to work after hours if needed
Must have own transport and a valid driving license
Responsibilities
Lead project assessment, design, implementation, and user acceptance testing (UAT)
Troubleshoot, resolve technical issues, and provide ongoing support and maintenance
Perform preventive health checks and manage system configurations with clear documentation
Ensure timely delivery of projects and high-quality customer service
Handle escalations, report root causes, and drive process improvements
Collaborate with team members and coordinate with vendors, ensuring adherence to SLAs
Provide after-hours and weekend support when necessary
Work on-site and adhere to a rotating 24/7 shift schedule, including mornings and nights
Benefits
TAMAN JAYA
0.3 km
ASIA JAYA
1.1 km
UNIVERSITI
2.0 km
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