To solicit and develop new sales lead, provide suggestion and offer the most appropriate solution to customers and business partners.
Follow up closely on sales inquiries and provide quotations to customers and business partners.
Aggressively visit the new and potential customers, consultants to seize the new project, specify company product specifications into the Building of Materials/Quantities.
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Assist with data entry tasks, ensuring the accuracy and integrity of information in various databases and systems.
Contribute to the overall efficiency of the office by proactively identifying and addressing administrative needs.
Provide comprehensive administrative support to the management team and other departments, including managing calendars, scheduling meetings, and coordinating travel arrangements.
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Training & Onboarding: Conduct onboarding, operational training, and guidance for new joiners and branch staff on standard operating procedures (SOPs) whenever required.
Audit & On-Site Support: Travel to various branch locations to conduct operational audits, provide hands-on branch support, and ensure service quality standards are met.
Communication & Query Management: Respond promptly and professionally to internal operational queries via email and corporate communication platforms.
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Work closely with the QC team to translate quality failures into process fixes; if a specific defect is recurring, you find the root cause in the workflow.
Monitor compliance with Carsome Certified Quality Standards and develop "Corrective Action Plans" for teams or vendors falling short.
Analyze the warranty and claims process to identify delays; implement automated or simplified workflows to improve customer response times.
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Create and execute loyalty programs, after-sales communication strategies, and educational content to build trust, strengthen relationships, and encourage repeat purchases.
Deliver a consistent and supportive experience across every stage of the customer journey, working closely with cross-functional teams.
Monitor and evaluate CRM campaign effectiveness, emphasizing post-purchase metrics such as repeat purchase rate, customer activity, and feedback.
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Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
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Lead and manage the sales process from initial contact to closing deals and actively prospect for new business opportunities and convert leads into customers
Build and maintain strong, long-lasting relationships with key customers, including farmers, distributors, agro-dealers, and plantation owners
Responsible for timely collection of payment from customers to generate positive cash flow for the company and minimize exposure to bad debts
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Deliver CKD parts to assembly lines according to the Assembly GOK plan and production schedule.
Maintain cleanliness and safety of the logistics area in compliance with 55 standards, environmental requirements, and safety regulations on a daily basis.
Perform any other duties as assigned by Management from time to time.
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Deliver CKD parts to assembly lines according to the Assembly GOK plan and production schedule.
Maintain cleanliness and safety of the logistics area in compliance with 55 standards, environmental requirements, and safety regulations on a daily basis.
Perform any other duties as assigned by Management from time to time.
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Verify system backup availability, project file backup status, and maintenance records.
Carry out basic inspection of PLC CPU/module status, I/O modules, communication modules, network switches, fibre links, power supplies, UPS, and panel condition.
Support functional checks on HMI graphics, alarm pages, trends, reports, client-server communication, and operator interface functions.
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Product Innovation: Partner with R&D and factory teams to bring new products to life—from consumer insights to packaging design to launch-day excitement.
Brand Leadership: Take full ownership of brand strategy, from vision to execution. Build annual marketing plans that drive measurable business results and consumer love.
Campaign Innovation: Design and launch best-in-class integrated campaigns—from concept to market execution. You'll have the freedom to think big and the resources to make it happen.
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