1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 1,105 jobs results for
"customer service specialist"
MYR4,100 - MYR5,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to workflows, system procedures, and SLA requirements
- Manage customer enquiries and service requests via email, live chat and minimal calls
- Assist with orders, cancellations, refunds, and enquiries ...
Posted
24 days ago
MYR3,000 - MYR7,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate customer records and update information in the system.
- Assist with scheduling and coordinating appointments or service deliveries.
- Process customer orders, forms, applications, and requests. ...
Posted
a month ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Maintain customer records and update information in the CRM system.
- Process orders, forms, applications, and requests.
- Identify and assess customers' needs to achieve satisfaction. ...
Be an early applicant!
Posted
a month ago
MYR2,000 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
- Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
- Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Correctly identify call type, utilise appropriate system resource and adhere to logging procedures.
- Processing of consumables and supplies orders for customers.
- Conduct daily activities in accordance with company’s policies, procedures and code of conduct. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR3,500 Per Month
Near Train Station
- • Retrieve customer agreement on cost coverage, if no contract exists.
- • Identify and escalate situations requiring urgent attention.
- • Inform Line Manager or dedicated IRM team in case of customer escalations. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
a month ago
Chat Available
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Support daily retail and customer service operations协助门店及客户服务工作
- Provide basic eye wellness service (training provided)提供基础眼部护理服务（提供培训）
- Maintain cleanliness and good customer experience保持环境整洁及良好客户体验 ...
Posted
a month ago
Chat Available
MYR3,000 - MYR3,200 Per Month
Fresh Graduates
Near Train Station
- Dispatch engineers for hardware-related issues and ensure first contact resolution (FCR) wherever possible.
- Update clients on their request status accordingly.
- Achieve quarterly KPI targets set by the CS manager. ...
Posted
a month ago
Chat Available
MYR2,000 - MYR3,500 Per Month
+Additional Compensation
- Respond to customer inquiries, follow up on leads, and maintain strong relationships with existing and prospective clients. Leverage AI tools to improve productivity in content creation, customer communication, and sales reporting.
- Stay updated on industry trends, competitor activities, and new product knowledge to remain effective in a fast-evolving market.
Be an early applicant!
Posted
3 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Near Train Station
- Maintain proper records of customer interactions
- Handle customer inquiries and complaints in a professional manner
- Assist customers in resolving issues and providing accurate information ...
Posted
a month ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Accurately update customer information and records in the system.
- Follow established service standards, procedures, and compliance requirements.
- Escalate complex cases to the appropriate departments when necessary. ...
Posted
22 days ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
- Prepare quotations, follow up on approvals, and close sales
- Coordinate with internal design and production teams to ensure smooth order execution
- Maintain customer records, sales pipeline, and basic reporting ...
Posted
a month ago
Chat Available
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
- Proficiency in spoken English is highly preferred.
- Strong communication skills and problem-solving skills.
- Able to work on rotational shift, including weekends and public holidays. ...
Posted
a month ago
Chat Available
MYR2,800 - MYR4,000 Per Month
Fresh Graduates
- Complete data input with a high level of speed and accuracy
- Ensure department and individual goals are consistently met
- Other duties assigned by company leadership ...
Posted
a month ago
MYR3,800 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work with internal teams to address complex cases and escalate when necessary.
- Maintain professional, empathetic, and customer-focused communication.
- Use CRM systems and digital tools effectively while managing multiple tasks efficiently. ...
Be an early applicant!
Posted
3 days ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answers phone calls, emails and Chat from Customers on Social Media.
- Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
- Help Customers with issues related to the service and solve the customer's problems to the best of your ability.
Posted
2 months ago
MYR3,000 - MYR4,500 Per Month
WFH
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify customer needs and proactively recommend suitable solutions to enhance their overall experience.
- Follow up with existing customers to encourage engagement, retention, and continued usage of company services.
- Handle customer feedback, concerns, and complaints professionally while ensuring timely resolution. ...
Posted
10 days ago
MYR2,500 - MYR3,500 Per Month
Kuah, Kedah
- Gather customer feedback through surveys, direct interactions, and online channels to identify areas for improvement in products, services, and customer experience.
- Maintain accurate and up-to-date customer records in the system, documenting all interactions, feedback, and resolutions.
- Collaborate with sales, service, and parts departments to ensure a seamless and integrated customer experience, facilitating smooth transitions and addressing any inter-departmental customer-related issues. ...
Posted
17 days ago
MYR4,000 - MYR4,900 Per Month
Fresh Graduates
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
WFH • Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate information on products, promotions, and company services.
- Ensure a positive customer experience by delivering excellent customer service and resolving enquiries promptly.
- Key Responsibilities: ...
Posted
11 days ago
MYR2,500 - MYR3,500 Per Month
Mergong, Kedah
- Gather customer feedback through surveys, direct interactions, and online channels to identify areas for improvement in products, services, and customer experience.
- Maintain accurate and up-to-date customer records in the system, documenting all interactions, feedback, and resolutions.
- Collaborate with sales, service, and parts departments to ensure a seamless and integrated customer experience, facilitating smooth transitions and addressing any inter-departmental customer-related issues. ...
Posted
17 days ago
MYR1,800 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
Posted
10 days ago
MYR5,500 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Negotiate renewal terms and pricing within approved guidelines.
- Identify upselling and cross-selling opportunities to maximize account value.
- Maintain accurate customer records and sales activities in CRM systems. ...
Posted
4 days ago
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
- • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
- • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Posted
17 days ago
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Manage post-purchase services including warranty claims, product registration, exchanges, and returns
- Provide basic technical troubleshooting support and coordinate with relevant internal teams when needed
- Liaise with logistics partners to resolve shipping delays, damages, and delivery issues efficiently ...
Posted
a month ago
Chat Available
MYR2,300 - MYR2,800 Per Month
Fresh Graduates
- 主动识别客户需求，并提供相关信息、解决方案或替代方案，以确保客户满意并提高客户忠诚度。
- 与跨职能团队（如销售、运营和技术支持）合作，解决客户问题并改进整体客户体验。
- 遵守公司政策、程序和客户服务标准，始终提供专业和优质的服务。 ...
Be an early applicant!
Posted
11 days ago
Chat Available
MYR3,000 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
22 days ago