5,000+ Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 20,651 jobs results for
"customer service"
Chat Available
Undisclosed
Near Train Station
- Work with Other Teams: Partner with our Billing, Legal, and Operations teams to fix big issues.
- Improve Our Process: Spot recurring bugs or bad policies and suggest ways to fix them.
- Keep Good Notes: Write down clear details about every complaint and fix in our system (CRM). ...
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Posted
7 days ago
MYR1,000 - MYR2,500 Per Hour
WFH • Fresh Graduates
- Handle order-related inquiries, delivery updates, and after-sales support
- Maintain a friendly, professional, and positive customer experience
- Support social media engagement by replying to comments and messages ...
Posted
13 hours ago
Chat Available
Undisclosed
- Follow up and resolve customer queries effectively.
- Identify customer needs, evaluate issues, and provide appropriate solutions.
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner. ...
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Posted
7 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Escalate unresolved issues to the relevant team when necessary
- Keep accurate records of customer conversations and feedback
- Respond to customer enquiries and messages via Facebook and WhatsApp in a timely and professional manner ...
Posted
18 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsibilities:
- Answer inbound calls from customers.
- Respond to customer requests and inquiries by answering product and service questions. ...
Posted
2 days ago
Chat Available
MYR2,500 - MYR3,100 Per Month
- Support customer inquiries and resolve issues professionally.
- Maintain and update accurate records and generate reports related to orders and deliveries.
- Support testing, training, and data entry tasks related to the ERP system rollout. ...
Posted
7 days ago
Chat Available
MYR4,500 - MYR5,500 Per Month
Near Train Station
- Coordinate with hotels, accommodation partners, and internal departments to resolve customer cases.
- Handle customer complaints and unexpected travel issues in a professional and solution-focused manner.
- Maintain accurate case records and ensure each enquiry is followed up according to service procedures. ...
Posted
6 days ago
Chat Available
CUSTOMER SUPPORT EXECUTIVE (Hq-selangor)
MYR2,400 - MYR3,000 Per Month
- Documentation & Data Accuracy: Maintain precise records of customer profiles, service histories, warranty claims, and technical reports with a commitment to zero-error documentation.
- Cross-Department Support: Collaborate with the sales, accounts, and technical departments to ensure seamless coordination from machinery handover to after-sales care.
- Customer Inquiry Management: Act as the primary point of contact for customer inquiries, service requests, and operational support via phone, email, and messaging platforms. ...
Posted
2 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
Posted
6 days ago
Chat Available
MYR6,500 - MYR8,500 Per Month
55100 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Team Leadership & Development：Mentor and train junior staff on product knowledge and operating procedures, while fostering a supportive, high-performing team culture.
- Workflow Optimization：Work closely with internal departments (Operations, Compliance, and IT) to optimize transaction processing flows and eliminate operational bottlenecks.
- Premium Escalation Management：Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency. ...
Posted
3 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage and prioritize cases daily, ensuring timely updates and resolutions.
- Provide strong negotiation and decision-making during high-pressure situations (flight disruptions, involuntary changes, fare disputes, no-shows, etc.).
- Maintain accurate documentation across all relevant systems. ...
Posted
7 days ago
Chat Available
MYR4,400 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Make outbound calls to hotels/guests to arrangement special requests;
- Act as liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
Posted
6 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
Posted
6 days ago
Chat Available
Customer Service Associate (Outbound)
MYR2,400 - MYR2,700 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Assist the Customer Service Team Lead/Senior Supervisor with call center administrative tasks as assigned.
- Supports the call center by proactively suggesting business improvement ideas.
- Participate in training, meetings and events conducted by department and company. (if needed) ...
Posted
17 hours ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Resolve customer technical issues in a timely & professional manner
- Data collect/analysing
Posted
17 hours ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Ensure a high level of customer satisfaction through excellent service and timely follow-up.
- Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.
- Manage a high volume of incoming calls, chats, and messages across various platforms. ...
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Posted
17 hours ago
Chat Available
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
- Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
- Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
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Posted
2 days ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
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Posted
6 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
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Posted
6 days ago
Chat Available
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
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Posted
2 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- Effectively manage large numbers of email / live chats / inbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents ...
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Posted
6 days ago
Chat Available
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
- Identify opportunities to improve operational processes and enhance overall customer experience.
- Perform any other duties and responsibilities assigned by Management from time to time. ...
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Posted
2 days ago
Chat Available
Undisclosed
Near Train Station
- Support sales team with quotations, backlog updates, and discrepancy resolution
- Maintain accurate customer and order records
- Collaborate with internal teams to improve processes and service efficiency ...
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Posted
7 days ago
Chat Available
MYR1,500 - MYR3,700 Per Month
Fresh Graduates
Be an early applicant!
Posted
3 days ago
Chat Available
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
- Identify opportunities to improve operational processes and enhance overall customer experience.
- Perform any other duties and responsibilities assigned by Management from time to time. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Excellent English proficiency (minimum CEFR C1) in speaking, reading, writing, and listening.
- Strong customer service, communication, active listening, and problem-solving skills.
- Positive attitude with the ability to remain calm, empathetic, and professional in a fast-paced environment. ...
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Posted
3 days ago
Chat Available
Undisclosed
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback ...
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Posted
7 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
Be an early applicant!
Posted
3 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Record and maintain accurate customer information
- Escalate complex cases when necessary
- Follow company policies, procedures, and service standards ...
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Posted
4 days ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Be an early applicant!
Posted
3 days ago
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