Critical Thinking
People Management
Coordinating with Others
Service Orientation
Communication Skill
Responsibility
Staff Training
Leadership
Customer Service
Communication
Problem-Solving
Food Safety
Inventory Management
For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available
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Welcome and serve guests with warmth and professionalism, take orders, recommend menu items, process cashier transactions, and ensure an exceptional dining experience.
Prepare Dessert and Drinks & Support Daily Operations
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Deliver excellent hospitality by serving guests courteously
ensuring accurate order-taking and timely service
maintaining cleanliness and ambience
supporting operational duties
recommending menu items confidently
adhering to hygiene
grooming
safety standards
Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style
Remain knowledgeable on products so as to enhance customer engagement and maximize sales
Execute efficient and effective handling of all merchandise from shipment processing, floor sets, markdown optimization and replenishment systems while maintaining backroom standards
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