Handle customer inquiries and resolve issues promptly and professionally, demonstrating excellent problem-solving skills and a commitment to exceptional service.
Conduct market research to identify emerging travel trends and opportunities, and contribute to the development of innovative tour products and marketing strategies.
Build and maintain strong relationships with clients, understanding their travel history and preferences to offer proactive and customized travel solutions.
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Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.
Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.
Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.
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Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.
Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.
Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.
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Communication Skill
Time Management
Product Knowledge
Presentation Skill
Sales Support
Customer Service
Order Processing
Communication Skills
Problem-solving
Data Entry
Microsoft Office Suite
Sales Administration