Microsoft
Communication Skills
Time Management
Scheduling
Data Entry
Administrative Support
Office Management
Record Keeping
Filing
Delivery Coordination
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
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Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Prepare, consolidate, and maintain monthly operational reporting materials, including P&L statements and Net Trading Square Footage reports.
Provide administrative assistance to Store Operations by coordinating stationery procurement, maintaining updated store contact records, and handling courier-related arrangements.
Assist with monthly Store Manager duty roster preparation and support operational planning activities.
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Compile, prepare, and update monthly operational reports such as P&L statements and Net Trading Square Footage reports.
Support Store Operations with administrative duties, including arranging stationery procurement, updating store contact information, and managing courier coordination.
Assist with the preparation of monthly Store Manager duty rosters and provide support for operational scheduling activities.
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Generate and update monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide ongoing administrative assistance to Store Operations, including managing stationery requests, maintaining store contact details, and arranging courier communications.
Assist with the preparation of monthly Store Manager duty rosters and contribute to operational planning support.
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Develop and maintain monthly operational reports, covering P&L statements and Net Trading Square Footage reports.
Provide administrative assistance to Store Operations by managing stationery procurement, updating store contact details, and coordinating courier communications.
Assist with the arrangement of monthly Store Manager duty rosters and support operational planning requirements.
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• Manage daily inventory management and accurately updated in the SQL system.
• Prepare and record the goods or spare parts required for sales and service orders.
• Process RMA (Return Merchandise Authorization) for servicing and manage warranty claims with suppliers, keeping the warranty claim list up to date.
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Excellent verbal and written communication skills.
Experience in basic understanding SQL
Independent
meticulous
and able to maintain high professionalism in a fast-paced environment.
Proficient in using Microsoft Office
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
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