Verify system backup availability, project file backup status, and maintenance records.
Carry out basic inspection of PLC CPU/module status, I/O modules, communication modules, network switches, fibre links, power supplies, UPS, and panel condition.
Support functional checks on HMI graphics, alarm pages, trends, reports, client-server communication, and operator interface functions.
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Monitor database systems to identify and resolve performance issues, bottlenecks, and data inconsistencies.
Collaborate with software developers, data analysts, and system administrators to integrate database solutions into applications and systems, and document database designs, configurations, and processes for knowledge sharing and future reference.
Conduct regular backups, disaster recovery planning, and database maintenance activities, stay updated with emerging database technologies and best practices to drive continuous
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Data Tracking & Performance Measurement: Responsible for setting up and monitoring digital advertising tracking systems, in-depth analysis and tracking of CPL, CPC, CTR, CPA, CAC, and other social media engagement metrics to ensure maximum ROI.
Proficiency in Key Tools & Channel Operations: Proficient in using Google Analytics, Canva, Meta Ads platforms, independently manage digital marketing campaigns, and produce analysis reports.
Stay Ahead of Industry Trends & AI Advancements: Familiar with the latest digital marketing evolution trends, capable of skillfully utilizing AI-assisted tools and Meta & Google Performance to accelerate marketing output.
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Maintain vehicle functional condition by responding to operator complaints, conducting inspections, repairing engine failures, repairing mechanical and electrical systems. malfunctions, replacing parts and components as well as repairing body damage
Verify vehicle service ability by conducting test drives, adjusting controls and systems.
Comply with state vehicle requirements by testing engine, safety, and combustion control standards and maintaining vehicle records by recording services and repairs.
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IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
Ensuring recording data retention and retrieving video footage upon authorized request from time to time. Update CCTV accessing privileges as well required.
Provide assistant and technical support or guidance to cross - functional team members to ensure smooth operations as and when required.
Act under the discretion of the supervisor or superior, especially in complex or critical situations.
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Technical Support & Troubleshooting Skills
Hardware & Software Knowledge
Network & Infrastructure Skills
System Administration Skills
Cybersecurity Awareness
IT Support & User Training
Soft Skills
Compliance & Statutory Requirements – Ensure compliance with the Employment Act 1955, handle statutory contributions, and prepare required statutory documentation.
Work Pass & Employee Welfare Management – Oversee work pass applications, monitor passport/work permit expiry, coordinate FOMEMA check-ups, hostel arrangements, transportation, and employee welfare activities.
HR Projects & Administrative Support – Support HR initiatives such as training and meetings, and manage general administrative matters including office supplies, utilities, pantry management, and maintaining a positive working environment.
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