To resolves issues arising from actions or events involving administrative functions throughout the progress of a job from sale to billing of the customers.
To check and ensure that staff correctly keyed in and posting of invoices / e-invoices / consignment on daily basis.
To ensure that the acknowledgement copy of sales orders / receiving notes are duly returned by the customers. If the documents are not received, then to follow up with the customers.
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Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
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Coordinate cross-functional activities with R&D, Production, Quality Assurance, Procurement, Sales and After Sales departments to ensure project alignment.
Prepare monthly production plans, ordering plans and facilitate PSI (Production, Sales & Inventory) meetings.
Monitor inventory levels, supply chain activities and production capacity to ensure smooth operations.
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Customer Service
Communication Skills
Automotive Knowledge
Sales Skills
Problem-Solving
Technical Understanding
Time Management
Perodua Vehicle Knowledge
Automotive Repair
Service Scheduling
Parts Ordering
Teamwork
Occupational Safety and Health (OSH) regulations
Site safety inspections
Risk assessment and mitigation
Emergency response planning
Safety training and education
Construction site safety management
Accident investigation and reporting
Permit to Work systems
Personal Protective Equipment (PPE) enforcement
Safety documentation and record-keeping