Collaborate with the marketing and sales teams to align live stream content with overall campaign objectives, product launches, and sales targets.
Analyze live stream performance metrics, such as viewership, engagement rates, and conversion rates, to identify areas for improvement and optimize future streaming strategies.
Stay up-to-date with the latest trends in e-commerce, live streaming technology, and social media to continuously enhance the quality and effectiveness of broadcasts.
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Operational Excellence: Ensure timely renewal and compliance of hardware maintenance contracts and licenses. Implement and regularly test disaster recovery plans for business continuity. Recommend tech enhancements to streamline operations and reduce costs. Manage physical and virtual servers for optimal performance
Cloud & Infrastructure Strategy: Architect and implement cloud-based solutions aligned with business goals, ensuring consistency and cost-efficiency. Collaborate across teams to drive a standardized, modernized cloud infrastructure roadmap with a unified operating model
Solution Delivery & Support: Develop and support IT infrastructure solutions with high availability, scalability, and performance as well as act as a Level 3/4 subject matter expert for server and cloud-related issues
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Collaborate with other DIS Units, other Functions, and third parties in annual security posture assessment exercise to ensure closure for all security gaps discovered by the respective custodians within the committed timeline.
Communicates with stakeholders for projected business growth to ensure the network is operating at optimum performance for the business.
Establishes Level 2 maintenance and support contract with network and security vendors that incorporates service level and scheduled maintenance to maximize the availability, reliability and integrity of the apps.
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Monitor database systems to identify and resolve performance issues, bottlenecks, and data inconsistencies.
Collaborate with software developers, data analysts, and system administrators to integrate database solutions into applications and systems, and document database designs, configurations, and processes for knowledge sharing and future reference.
Conduct regular backups, disaster recovery planning, and database maintenance activities, stay updated with emerging database technologies and best practices to drive continuous
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Software Development
API Design
Backend Development
Problem Solving
Database Management
Version Control (Git)
Agile Methodologies
Testing and Debugging
Cloud Computing (AWS/Azure/GCP)
Object-Oriented Programming (OOP)
Object-Oriented Programming (OOP)
Collaborate closely with Product Owners, business users, internal departments, and external customers to understand business requirements and translate them into scalable and practical software solutions.
Ensure software delivery aligns with product goals, user experience, operational requirements, and customer expectations.
Define and maintain software development standards, architecture guidelines, coding practices, documentation standards, and security best practices.
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Develop and oversee SOPs for device deployment, proactive maintenance, and NIST 800-88 compliant data sanitization for end-of-life cycles.
Prepare proposals, solution overviews, BOMs/BOQs, and SOWs, and collaborate with commercial teams on pricing and cost models aligned to Rentalworks’ 3R and sustainability value proposition.
Deliver clear, compelling presentations, demos, and technical workshops to IT teams and business stakeholders including management/C suite.
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• Monitor, support and continuously enhance production pipelines to ensure data availability and data accuracy targets are consistently met.
• Define, design and optimise data modelling strategy within data lake, while establishing design standards, best practices and development methodologies to ensure our data models aligns with user needs and business goals.
• Collaborate with the Data Infrastructure Manager to identify, implement and drive ongoing enhancements, ensuring that the data architecture and infrastructure remain scalable, adhere to industry standards, and continually improve load time and cost efficiency.
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Maintain IT asset inventory, technical documentation, and incident logs.
Ensure compliance with IT policies, procedures, and security best practices.
Support business-related technology projects, including advertising systems, card payment terminals, DuitNow, e-wallet integrations, and other digital initiatives.
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Cost managementDevelop and update project cost plan.Meets financial objectives by forecasting requirements, preparing project budget, scheduling expenditures, analysing variances, and initiating corrective actions.
Time managementDevelop and update project schedule and milestone chart.Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
CommunicationEstablishes and implements project communication plans, providing status updates to stakeholders.Collects, analyses, and summarizes information and trends as needed to prepare project status reports.
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Technical Guidance: Provide technical expertise in automation tools and technologies, supporting team members in troubleshooting and optimizing solutions.
Stakeholder Communication: Liaise with cross-functional teams, including IT, operations, and management, to ensure alignment and support for automation initiatives.
Performance Metrics: Develop and track key performance indicators (KPIs) to measure the success of automation efforts and report findings to senior management.
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• Support and maintain infrastructure and systems on Cloud platforms provisioned as SaaS, IaaS, PaaS, etc.
• Manage and administer the Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security.
• Assist in the support and maintenance of systems, databases or web applications hosted on-prem (including Linux systems) ensuring efficient deployment and utilization of servers.
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