200+ Call Centre Jobs in Kuala Lumpur - August 2026 - High Salaries
Showing 228 jobs results for
"call centre"
in Kuala Lumpur
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Maintain a high level of professionalism and customer satisfaction.
- Handle customer enquiries, complaints, and requests.
- Provide professional and timely solutions to customers. ...
Posted
10 days ago
Chat Available
MYR3,000 - MYR3,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Record customer interactions and maintain accurate case details.
- Escalate complex issues to the relevant department when required.
- Ensure excellent customer service experience and meet performance targets. ...
Posted
a month ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Basic transaction status updates
- Account-related guidance and FAQs
- Adhere strictly to established SOPs, workflows, and communication scripts to ensure consistent service quality. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To update & record calls record in dedicated system.
- To provide accurate information, resolving issues promptly, and contributing to customer satisfaction
- To handle inbound and outbound customer calls. ...
Posted
22 days ago
Chat Available
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate complex cases to L2/L3 teams
- Maintain proper ticket documentation and categorization
- Meet operational KPIs, including SLA, AHT, and productivity targets ...
Posted
a month ago
Call Centre Quality Assurance (Cantonese Speaker)
MYR3,500 - MYR4,200 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- 8:00am - 6:00pm
- Monday - Friday*Note: Working hours are subject to change based on business and operational requirements
- Basic: RM3,500 – RM4,200 ...
Posted
19 hours ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
22 days ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
22 days ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
22 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform other on and off telephone tasks including but not limited to taking messages, call transfer and hold, providing call backs and follow up calls; reporting and respond in a timely manner to ensure customer satisfaction.
- You are to participate in customer on-boarding including but not limited to Claims on boarding; survey calls etc.
- Proactively recover service lapses to promote customers’ loyalty. ...
Posted
4 days ago
Chat Available
Cantonese Healthcare Customer Service Executive | Permanent Night Shift | KL Sentral
MYR4,500 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Document interactions accurately in the system
- What You'll Do
- Handle inbound customer service calls/inquiries for a healthcare support line ...
Posted
2 days ago
Chat Available
GL Adjudicator & Insured Relation Executive
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Issue Letter of Guarantee (LOG) to medical providers in compliance with policy terms, limits and internal procedures
- Handle prior approval processes and assist members in understanding their benefit entitlements
- Coordinate with the medical team for emergency cases and complex approvals ...
Be an early applicant!
Posted
a day ago
Chat Available
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up with potential and existing customers to generate sales opportunities and ensure customer satisfaction.
- Resolve customer enquiries, complaints, and issues promptly while delivering excellent customer service.
- Process customer orders, applications, and service requests accurately and efficiently. ...
Be an early applicant!
Posted
3 days ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Escalate complex issues to the relevant departments when necessary.
- Ensure all customer interactions are properly documented and updated in the system.
- Meet individual and team performance targets. ...
Be an early applicant!
Posted
4 days ago
Chat Available
MYR1,700 - MYR1,800 Per Month
Fresh Graduates
Near Train Station
- Inventory Management : Monitor stock levels of merchandise items and informing superior when restocking is necessary and assist in receiving and storing deliveries. To perform monthly stocktake counting.
- Team Collaboration : Work closely with team members to create a positive, energetic and customer-focused working environment.
- Compliance and Safety : Comply with all company policies, health and safety standards, promptly report any operational incidents, hazards or equipment malfunctions, and take immediate action in accordance with company procedures. ...
Be an early applicant!
Posted
14 hours ago
Chat Available
MYR1,700 - MYR1,800 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Inventory Management : Monitor stock levels of merchandise items and informing superior when restocking is necessary and assist in receiving and storing deliveries. To perform monthly stocktake counting.
- Team Collaboration : Work closely with team members to create a positive, energetic and customer-focused working environment.
- Compliance and Safety : Comply with all company policies, health and safety standards, promptly report any operational incidents, hazards or equipment malfunctions, and take immediate action in accordance with company procedures. ...
Be an early applicant!
Posted
14 hours ago
Chat Available
Chat Available
Customer Service Representative (Bilingual - Mandarin & English)
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handling and resolving customer complaints proficiently.
- Displaying a high level of quality and professionalism when dealing with customers.
- Assigns or acts on any required customer follow-up in accordance with Call Centre guidelines. ...
Posted
2 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work flexibly based on customer needs and operational workflows
- Cooperate with team members to maintain a positive and productive work culture
- Record customer conversations, progress, and key notes in company systems ...
Posted
a month ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with internal teams to resolve complex customer enquiries.
- Stay updated on company products, policies, and procedures.
- Ensure compliance with contact centre quality standards and KPIs. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR3,500 Per Month
+Additional Compensation
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Build and maintain strong relationships with the Live Hosts.
- Achieve and exceed sales targets and KPIs
- Update Live Hosts records and track interactions accurately via Excel or Google Sheet. ...
Posted
15 days ago
Chat Available
Call Center Operations Executive
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Process customer bookings, payments, cancellations, refunds, and registrations accurately.
- Handle customer complaints, requests, and feedback effectively, ensuring timely resolution or escalation to the relevant department when necessary.
- Collaborate with the Operations, Events, Marketing, and Sales teams to ensure seamless service delivery and successful event execution. ...
Posted
20 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle and resolve customer complaints effectively and courteously.
- Follow up with customers according to Call Centre guidelines.
- Educate customers on the Banks products, services, and self-service options. ...
Posted
a month ago
Chat Available
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries, feedback, complaints, and service recovery in a professional and timely manner across various communication channels.
- Monitor customer feedback, service issues, and membership trends, and recommend improvements to enhance customer experience.
- Coordinate and execute membership communications through various channels, including Email, SMS, WhatsApp, and other customer engagement platforms. ...
Posted
3 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate priority issues to the appropriate internal teams or supervisors when necessary, following established escalation procedures.
- Assist in gathering customer feedback and insights to contribute to service improvement initiatives and enhance overall customer satisfaction.
- Process customer requests, orders, or applications accurately and efficiently, ensuring all necessary documentation is completed. ...
Posted
25 days ago
Chat Available
Customer Service - Mandarin (Live Chat / Email / Calls)
Up to MYR4,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
15 days ago
Chat Available
MYR2,000 - MYR2,300 Per Month
Near Train Station
- Respond to customer correspondence professionally and efficiently.
- Handle customer enquiries via calls and other communication channels.
- Assist customers with technical issues, product enquiries, and general information. ...
Posted
17 days ago
Chat Available
MYR3,200 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Enter customer data accurately into CRM systems.
- Maintain confidentiality, integrity, and service quality.
- Provide round‑the‑clock customer service via phone & digital channels. ...
Posted
11 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Posted
24 days ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate customer records and documentation
- Liaise with internal departments to resolve customer issues
- Provide professional and efficient customer service ...
Posted
a month ago
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