jobs in Teleperformance Malaysia Sdn Bhd

Teleperformance Malaysia Hiring! Full Time Customer Service (Mandarin Speaker) - Fresh Graduate in Pulau Pinang, Earn up to MYR 3,800 - Ricebowl

Customer Service (Mandarin Speaker) - Fresh Graduate jobs

Customer Service (Mandarin Speaker) - Fresh Graduate

MYR2,800 - MYR3,800 Per Month
Fresh Graduates
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Posted 2 days ago • Closing 11 Sep 2026
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Working Location

  • Bandar Bayan Bahru Bayan Lepas Pulau Pinang Malaysia 11950

Job Description

Requirements

• Bachelor’s degree or Diploma in any discipline
• Requires proficiency in reading, writing, and speaking English 
• Willing to work at Bayan Lepas site
• Willing to work in rotational shifts, PH and weekend. 

Responsibilities

• Answer customer inquiries over the phone, chat, and/or email.
• Log customer interactions in our system for proper documentation.
• Follow-up with customers as appropriate
• Participate in team meetings and strategize on team performance improvement.
• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.

Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • SOCSO
  • EPF
  • EIS
  • Annual Bonus
  • Medical Insurance
  • Training Provided
  • Allowance Provided
  • Performance Bonus
  • Overtime Pay
  • 5 Working Days

Skills

Mandarin Chinese Customer Service Communication Skills Problem-Solving Interpersonal Skills Active Listening Empathy

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