Manage job postings across platforms (job portals, social media, walk-in drives) and coordinate interview scheduling with hiring managers for outlet and kitchen roles.
Conduct initial screening and shortlisting of candidates, ensuring a smooth and positive candidate experience throughout the hiring process.
Coordinate onboarding for new hires including offer letters, document collection, HRMS registration, and orientation scheduling.
...
Be proactive in talent mapping by identify potential candidates for key roles before the need arises and maintain detailed records of high-potential talent in a centralized database.
Engage with candidates throughout the recruitment process, providing timely updates, addressing inquiries, and ensuring a positive candidate experience.
Create and manage recruitment marketing campaigns for job openings/ future talents across various platforms (e.g., LinkedIn, job boards, social media, professional network, campaign marketing, etc).
...
Ensure accurate documentation and timely processing of service-related claims.
Coordinate exchange and replacement cases, including internal applications, stock availability checks, Sales Order (SO) and Delivery Order (DO) creation, and delivery follow-up.
Monitor case status and ensure timely completion of service requests.
...
Cost Control & Strategy: Analyze market trends, pricing fluctuations, and new supplier developments. You will hunt for alternative suppliers to improve procurement efficiency and ensure all purchases stay strictly within budget.
Documentation & Compliance: Maintain crystal-clear procurement records, contracts, and supplier databases, ensuring everything aligns with company policies.
Are you a master negotiator with a sharp eye for detail?
...
Inventory Optimization: Partner closely with the Production and Warehouse teams to analyze usage rates, prevent aging stock, and eliminate raw material shortages or downtime.
System Integrity: Maintain accurate data entry for purchase orders (POs), supplier delivery monitoring, and pricing records within the inventory management system.
Monitor absenteeism patterns and implement corrective measures to reduce no-shows and last-minute call-outs that impact outlet operations.
Ensure accurate tracking of working hours via HRMS or biometric systems to support payroll accuracy and labour law compliance.
Design and implement a structured onboarding programme covering company culture, SOPs, grooming standards, and food safety protocols for all new hires.
...
Creative Media Design – Design engaging posts, reels, posters, and digital flyers for business announcements, sales events, and new product launches.
Asset Organization – Maintain an orderly and organized digital library of all raw and edited visual assets for immediate marketing and store applications.
Order Fulfillment – Oversee daily incoming orders, including packaging and fulfillment processes.
...
Performance tracking and insights — Collect and analyze campaign metrics (reach, engagement, conversions, ROI); prepare concise reports and actionable recommendations.
Content and brand alignment — Review influencer content for brand fit and compliance; coordinate approvals and revisions to maintain consistent messaging.
Seeding and relationship building — Support product seeding programs and nurture a growing network of KOLs, KOCs, and micro-influencers across platforms.
...
Provide guidance and support to retail operations teams on employment legislation, company policies, and best HR practices.
Represent the Company in discussions with employees, external authorities, and legal representatives where required.
Monitor and ensure compliance with Malaysian employment laws and regulations, including Employment Act, Industrial Relations Act, and other relevant legislation.
...
Gather, analyse, and document business requirements, functional requirements, business rules, user journeys, workflows, and system interactions.
Translate business needs into clear and structured documentation such as Business Requirement Documents, Functional Specification Documents, user stories, use cases, process flows, and requirement traceability matrices.
Assess current state and future state processes to identify gaps, improvement opportunities, risks, and solution requirements.
...