Champion Operational Excellence: Streamline sales processes, ensure accurate forecasting/budgeting, and track performance metrics to keep the team operating at peak efficiency.
Market Intelligence & Collaboration: Keep a pulse on competitor moves and market trends to pivot strategies. You'll partner closely with internal tech and operations teams to guarantee seamless delivery of solutions to your clients.
The Experience: 5 to 7 years in B2B sales, with at least 2 to 3 years directly managing or leading a sales team. (Experience in the technology, SaaS, or software solutions space is highly preferred!)
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Assist in the development and enhancement of AI-powered chatbots using GCP services such as Dialogflow, Vertex AI, Firestore or other relevant platforms
Involve in Retrieval-Augmented Generation (RAG) techniques to improve chatbot relevance using enterprise documents. Participate in testing and refining chatbot performance to ensure accuracy and user satisfaction
Research and explore the concepts and applications of Agentic AI, focusing on how it can be implemented using GCP tools and services (e.g., Vertex AI Agents, custom models
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Drive organizational design initiatives that improve operational efficiency and effectiveness across business functions
Steer the performance management agenda with business leaders, ensuring robust differentiation, capability development, and timely interventions that raise overall organizational performance
Partner with the rewards function to develop market‑driven compensation recommendations that strengthen employee performance, engagement, and retention
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Drive organizational design initiatives that improve operational efficiency and effectiveness across business functions
Steer the performance management agenda with business leaders, ensuring robust differentiation, capability development, and timely interventions that raise overall organizational performance
Partner with the rewards function to develop market-driven compensation recommendations that strengthen employee performance, engagement, and retention
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Investigating reported grievances and whistleblowing complaints including recording statements from witnesses and evaluation of evidence for disciplinary action
Research on employment laws, both local and overseas.
Assist in drafting of employment contracts for SDP Group operational jurisdictions and advise on employment laws / regulations
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Negotiation & Contracting: Negotiate competitive rates and exclusive perks with key suppliers, including hotels, destination management companies (DMCs), and airlines.
Market Expansion: Identify new business opportunities through market research, networking, attending travel trade shows, and industry events.
Team Leadership: Support and mentor junior sales executives, sharing best practices, closing techniques, and destination knowledge.
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