Own RED systems, execution tracking methodologies, survey governance, dashboards, and product master data integrity while partnering with IT and regional stakeholders to continuously enhance execution tools and reporting capabilities.
Act as the central cross-functional coordinator for RED implementation and evolution, aligning Sales, Trade Marketing, Key Accounts, Commercial Capability, and Leadership teams to ensure execution standards are operationalized effectively across the organization.
Bachelor’s degree in Business, Marketing, Data Analytics, or a related field.
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Promote B. Braun’s dialysis products through educational initiatives, product demonstrations, and on-site support to enhance customer understanding and adoption.
Utilize CRM tools for territory analysis, sales tracking, and reporting. Maintain accurate records of sales leads, quotations, and competitor intelligence.
Manage product complaints and pharmacovigilance processes in accordance with SOPs, ensuring timely reporting and resolution.
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Perform test execution, accurately record results, evidence, and defects, and support overall validation of system changes.
Preferably an undergraduate in the penultimate or final year of a Computer Science, Information Technology, Software Engineering, Data Analytics, Business IT, or related program
Must be proficient in both written and spoken English
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Assist in ensuring solutions are suitable for production through adherence to governance, policy, and best practices.
Analyze system performance data (uptime, incidents, and ticket volume) to identify trends, forecast demand, and provide insights for capacity planning and monitoring improvements.
Apply GenAI to develop and document prompt strategies for analysis, ensuring knowledge transfer to BAU for ongoing use.
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Drive organizational design initiatives that improve operational efficiency and effectiveness across business functions
Steer the performance management agenda with business leaders, ensuring robust differentiation, capability development, and timely interventions that raise overall organizational performance
Partner with the rewards function to develop market‑driven compensation recommendations that strengthen employee performance, engagement, and retention
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Learn more about us at www.tokoplas.com and www.tokoplas.com.my.
Job Summary
The person in this role is responsible for driving business growth by acquiring new customers and strengthening relationships with existing accounts. The role involves understanding customer requirements, providing suitable product and financing solutions, and identifying new sales opportunities to maximize revenue and customer satisfaction.
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