Own RED systems, execution tracking methodologies, survey governance, dashboards, and product master data integrity while partnering with IT and regional stakeholders to continuously enhance execution tools and reporting capabilities.
Act as the central cross-functional coordinator for RED implementation and evolution, aligning Sales, Trade Marketing, Key Accounts, Commercial Capability, and Leadership teams to ensure execution standards are operationalized effectively across the organization.
Bachelor’s degree in Business, Marketing, Data Analytics, or a related field.
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Perform test execution, accurately record results, evidence, and defects, and support overall validation of system changes.
Preferably an undergraduate in the penultimate or final year of a Computer Science, Information Technology, Software Engineering, Data Analytics, Business IT, or related program
Must be proficient in both written and spoken English
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Assist in ensuring solutions are suitable for production through adherence to governance, policy, and best practices.
Analyze system performance data (uptime, incidents, and ticket volume) to identify trends, forecast demand, and provide insights for capacity planning and monitoring improvements.
Apply GenAI to develop and document prompt strategies for analysis, ensuring knowledge transfer to BAU for ongoing use.
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Learn more about us at www.tokoplas.com and www.tokoplas.com.my.
Job Summary
The person in this role is responsible for driving business growth by acquiring new customers and strengthening relationships with existing accounts. The role involves understanding customer requirements, providing suitable product and financing solutions, and identifying new sales opportunities to maximize revenue and customer satisfaction.
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Champion Operational Excellence: Streamline sales processes, ensure accurate forecasting/budgeting, and track performance metrics to keep the team operating at peak efficiency.
Market Intelligence & Collaboration: Keep a pulse on competitor moves and market trends to pivot strategies. You'll partner closely with internal tech and operations teams to guarantee seamless delivery of solutions to your clients.
The Experience: 5 to 7 years in B2B sales, with at least 2 to 3 years directly managing or leading a sales team. (Experience in the technology, SaaS, or software solutions space is highly preferred!)
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Assist in the development and enhancement of AI-powered chatbots using GCP services such as Dialogflow, Vertex AI, Firestore or other relevant platforms
Involve in Retrieval-Augmented Generation (RAG) techniques to improve chatbot relevance using enterprise documents. Participate in testing and refining chatbot performance to ensure accuracy and user satisfaction
Research and explore the concepts and applications of Agentic AI, focusing on how it can be implemented using GCP tools and services (e.g., Vertex AI Agents, custom models
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