Schedule and coordinate classes, tutor assignments, and student appointments, maintaining an organized calendar and resolving any scheduling conflicts.
Maintain the cleanliness and organization of the tuition centre's reception area, classrooms, and common spaces.
Assist with the preparation of learning materials, handouts, and other administrative documents as required by tutors.
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Inventory Management: Monitor and manage inventory levels of essential supplies, including medical supplies, toiletries, and other amenities.
Facility Maintenance Coordination: Report and coordinate with maintenance staff for any facility-related issues to ensure a safe and comfortable environment.
Administrative Support: - Assist the management team with administrative tasks, such as data entry, maintaining client records, and preparing reports.- Assist with preparing documents, forms, invoices, receipts, and other administrative work.- Coordinate appointments, tours, consultations, and visits to the centre.- Maintain updated customer databases and follow up on outstanding enquiries.
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Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving
Handle incoming customer inquiries via phone and email, providing basic product information, order status updates, and directing complex issues to the appropriate sales representative.
Assist with the coordination of sales activities, such as scheduling meetings, preparing sales reports, and tracking sales performance.
Manage inventory of sales collateral and promotional materials, ensuring adequate stock levels and timely distribution.
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Billing Alignment: Verify that the items and pricing on the quotation, PO, and DO match perfectly before forwarding them to the finance team for invoicing.
Handle filing, data entry and documentation.
Assist with daily office and administrative tasks.
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Manage attendance and leave records, verify exceptions, omissions, and related applications, ensuring the accuracy and completeness of payroll data.
Process payroll data according to the company's payroll cycle, verify allowances, KPIs, commissions, bonuses, reimbursements, and back payments based on approved plans, and coordinate payroll review, approval, and payment arrangements.
Follow up on the preparation, declaration, and payment coordination of EPF, SOCSO, EIS, PCB/MTD, and other related documents, maintaining complete records.
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