- Jalan SS 7/26 Petaling Jaya Selangor Malaysia 47301
Working Location
Job Description
Requirements
At least SPM, Diploma, Degree or equivalent
Good English and Chinese listening, speaking, reading and writing skills
Familiar with computers and basic office software
Good data entry skills and a careful working attitude
Experience in sales support or customer service is an advantage
Conscientious and responsible, with good communication skills and team spirit
Able to handle several tasks at the same time and willing to learn new things
Working Schedule
5.5 days a week (Sunday to Friday)
Saturday: off
Sunday to Thursday: full day, 7:00 AM - 4:00 PM or 6:00 AM - 3:00 PM
Friday: half day
Shift timing and specific arrangements will be discussed at the interview.
Responsibilities
1. Customer service & communication
Answer customer enquiries by phone, WhatsApp, WeChat and email
Follow up on customer requests and related matters
Provide professional and friendly service to customers
2. Sales support
Assist the sales team with day-to-day sales work
Follow up on customer orders and related matters
Proactively contact customers to understand their needs and help encourage repeat orders
3. Order processing
Enter and process customer orders
Check order details, quantities and prices carefully to make sure the information is accurate
Update and record order information promptly
4. Daily administration & team coordination
Assist with day-to-day administrative work and documents
Keep in good communication with team members so that daily work runs smoothly
Benefits
SUBANG
0.2 km
LEMBAH SUBANG
0.7 km
ARA DAMANSARA
0.8 km
CGC GLENMARIE
1.3 km
GLENMARIE 2
1.3 km
KELANA JAYA
1.4 km
DAMANSARA IDAMAN
1.9 km
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