5,000+ Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer service"
支持聊天
Customer Service Executive (E-commerce)
MYR2,800 - MYR3,500 每月
靠近火车站
- Coordinate with internal teams to ensure prompt resolution of customer concerns.
- Maintain high customer satisfaction and store ratings.
- Prepare basic reports on customer feedback and service performance. ...
Jadilah pemohon terawal!
Posted
3 hours ago
支持聊天
MYR4,400 - MYR4,500 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Make outbound calls to hotels/guests to arrangement special requests;
- Act as liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
Jadilah pemohon terawal!
Posted
2 hours ago
支持聊天
MYR2,300 - MYR3,500 每月
Fresh Graduates
靠近火车站
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
Jadilah pemohon terawal!
Posted
2 hours ago
支持聊天
MYR2,300 - MYR3,500 每月
Fresh Graduates
靠近火车站
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
Jadilah pemohon terawal!
Posted
2 hours ago
支持聊天
MYR2,300 - MYR3,500 每月
Fresh Graduates
靠近火车站
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
Jadilah pemohon terawal!
Posted
2 hours ago
支持聊天
MYR3,200 - MYR4,000 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Jadilah pemohon terawal!
Posted
40 minutes ago
支持聊天
Undisclosed
- Follow up and resolve customer queries effectively.
- Identify customer needs, evaluate issues, and provide appropriate solutions.
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner. ...
Jadilah pemohon terawal!
Posted
8 hours ago
支持聊天
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Handle and resolve customer complaints effectively and courteously.
- Follow up with customers according to Call Centre guidelines.
- Educate customers on the Banks products, services, and self-service options. ...
Jadilah pemohon terawal!
Posted
4 hours ago
支持聊天
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Represent and advocate the companys culture internally and externally, and assist with ad hoc projects as assigned.
- Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges. ...
Jadilah pemohon terawal!
Posted
3 hours ago
支持聊天
Undisclosed
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback ...
Jadilah pemohon terawal!
Posted
5 hours ago
支持聊天
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 每月
靠近火车站
- Maintain accurate and up-to-date records of customer interactions and case resolutions in the system.
- Maintain a professional, polite, and positive tone in all customer interactions to uphold the company’s brand image.
- Collaborate closely with team leaders and colleagues to ensure smooth daily operations and service continuity. ...
Jadilah pemohon terawal!
Posted
2 hours ago
支持聊天
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Facilitate training on new procedures and reinforce consistent practices to uphold service quality.
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions. ...
Jadilah pemohon terawal!
Posted
3 hours ago
支持聊天
MYR4,500 - MYR5,500 每月
靠近火车站
- Coordinate with hotels, accommodation partners, and internal departments to resolve customer cases.
- Handle customer complaints and unexpected travel issues in a professional and solution-focused manner.
- Maintain accurate case records and ensure each enquiry is followed up according to service procedures. ...
Jadilah pemohon terawal!
Posted
2 hours ago
支持聊天
Undisclosed
靠近火车站
- Prepare and check through t/s documentation.
- Attend to customers inquiries pertaining to rates and assist in queries/bookings/followups/complaints
- Track shipments and updates ...
Jadilah pemohon terawal!
Posted
5 hours ago
支持聊天
Customer Service Mandarin (Rotational Shift) - Hotel Reservation Experience
MYR4,500 - MYR5,000 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Highly Preferred Immediate Joiners
- Training will be provided
- Onboarding Dates: June 2026 ...
Jadilah pemohon terawal!
Posted
3 hours ago
支持聊天
MYR4,400 - MYR4,500 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Make outbound calls to hotels/guests to arrangement special requests;
- Act as liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
Jadilah pemohon terawal!
Posted
2 hours ago
支持聊天
MYR3,000 - MYR4,500 每月
Fresh Graduates
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback ...
Jadilah pemohon terawal!
Posted
28 minutes ago
支持聊天
Customer Service Representative | Near MRT Bukit Bintang & Monorail Imbi
MYR2,150 - MYR3,300 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Are okay with rotating shifts including weekends (because telcos don't sleep, and neither do customer issues).
- Can start soon (immediate joiners move to the front of the queue)
- You're a great fit if you… ...
Jadilah pemohon terawal!
Posted
32 minutes ago
支持聊天
MYR2,400 - MYR2,500 每月
Fresh Graduates
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
Jadilah pemohon terawal!
Posted
3 hours ago
支持聊天
MYR2,400 - MYR2,500 每月
Fresh Graduates
靠近火车站
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
Jadilah pemohon terawal!
Posted
3 hours ago
支持聊天
Undisclosed
靠近火车站
- Support sales team with quotations, backlog updates, and discrepancy resolution
- Maintain accurate customer and order records
- Collaborate with internal teams to improve processes and service efficiency ...
Jadilah pemohon terawal!
Posted
4 hours ago
支持聊天
MYR3,000 - MYR4,500 每月
Fresh Graduates
Sungai Tinggi, Selangor
- Effectively manage large numbers of email / live chats / inbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents ...
Jadilah pemohon terawal!
Posted
36 minutes ago
支持聊天
MYR3,000 - MYR4,000 每月
- Updates and maintains customer and business records accurately.
- Performs other assigned duties as required.
- Supports quote preparation, order processing, invoicing, returns, and customer inquiries. ...
Jadilah pemohon terawal!
Posted
3 hours ago
支持聊天
MYR7,000 - MYR9,500 每月
靠近火车站
- Maintain accurate customer records and case documentation
- Work across multiple systems while meeting service quality standards
- Follow company procedures and SLA requirements ...
Jadilah pemohon terawal!
Posted
2 hours ago
Undisclosed
靠近火车站
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
Jadilah pemohon terawal!
Posted
5 hours ago
Undisclosed
KL City, WP Kuala Lumpur
靠近火车站
- Conduct after service follow-up to ensure customer satisfaction.
- Update customer data when necessary.
- To provide polite, professional and accurate response to customer. ...
Jadilah pemohon terawal!
Posted
4 hours ago
支持聊天
MYR4,400 - MYR4,800 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Deliver professional, calm, and empathetic customer service
- Record, track, and resolve cases accurately
- Adhere to workflows, system procedures, and SLA requirements ...
Jadilah pemohon terawal!
Posted
3 hours ago
支持聊天
MYR2,500 - MYR3,500 每月
Petaling, WP Kuala Lumpur
靠近火车站
- Escalate unresolved issues to the relevant team when necessary
- Keep accurate records of customer conversations and feedback
- Respond to customer enquiries and messages via Facebook and WhatsApp in a timely and professional manner ...
Jadilah pemohon terawal!
Posted
2 hours ago
支持聊天
MYR4,500 - MYR5,200 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Maintain accurate customer records and case documentation
- Meet service quality standards, productivity targets, and SLAs
- Ensure compliance with company policies and regulatory requirements ...
Jadilah pemohon terawal!
Posted
2 hours ago
MYR2,800 - MYR4,000 每月
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
靠近火车站
- Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
- Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers. ...
Posted
9 days ago
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