TWY Search International (M) Hiring! Contract Customer Service Officer | Bayan Lepas, Penang (AF) in Pulau Pinang, Earn up to MYR 4,000 - Ricebowl

Has a good understanding of the job, processes, and procedures needed to perform the role effectively.

Handles routine tasks independently and identifies alternative solutions when needed.

Works with minimal supervision, manages priorities, and completes tasks on time.

Collaborates with other teams and responds to internal and external requests as required.

Understands the impact of decisions on the team and works to avoid errors that affect time, resources, or customer satisfaction.

Supports quote preparation, order processing, invoicing, returns, and customer inquiries.

Identifies and supports process improvements to enhance performance.

Maintains good customer relationships and resolves complaints effectively.

Updates and maintains customer and business records accurately.

Performs other assigned duties as required.