Strong communication & interpersonal skills
Negotiation & persuasion skills
Problem-solving skills
Able to handle customer enquiries professionally
Good follow-up & time management skills
* Degree in HR Management
Business Administration
Psychology or related
* 5+ years in HR
including at least 2 running the function or leading a small team
* Working knowledge of Malaysian employment law — Employment Act 1955
Industrial Relations Act 1967 & statutory contributions
* Hands-on with payroll and HRDF claims
* Fluent in BM and English — write policy in English
sit with technicians in BM
* Willing to be the most senior HR person here and still do the hands-on work
⭐ Nice to have: engineering / construction / facilities background · ISO 9001 internal auditor training · HRDF / PSMB coordination
Diploma or Bachelor’s Degree in Human Resources, Business Administration, Management, Education, Training & Development or any related field.
Fresh graduates are encouraged to apply.
Candidates with 1 years of experience in training coordination, HR, administration, event coordination, Learning & Development, or a related field will have an added advantage.
...
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Job Purpose
To support and implement talent management and employee development initiatives that build employee capabilities
strengthen the talent pipeline
improve employee engagement
and support the organization’s current and future business needs.
Key Responsibilities
Develop and coordinate training and development programs based on organizational and employee needs.
Conduct training needs analysis (TNA) and identify competency and skills gaps.
Coordinate internal and external training programs
including scheduling
logistics
attendance
and evaluation.
Support the implementation of talent management and succession planning initiatives.
Identify and develop high-potential employees and support career development programs.
Manage and monitor individual development plans (IDPs).
Support the performance management process
including goal setting
performance reviews
and development discussions.
Develop and maintain competency frameworks
career paths
and job profiles.
Track training effectiveness and prepare reports on training participation
costs
and outcomes.
Maintain accurate employee training and development records.
Work with managers to identify development opportunities
coaching needs
and learning interventions.
Support employee engagement and organizational development initiatives.
Research new learning methods
tools
and best practices to improve employee development.
Ensure training activities comply with company policies and relevant regulatory requirements.
Manage the Learning Management System (LMS) or other HR development platforms
where applicable.
Key Performance Indicators (KPIs)
Training completion and participation rates
Training effectiveness and employee feedback scores
Achievement of annual training plans
Training cost versus budget
Internal promotion and talent mobility rates
Succession plan readiness
Development plan completion rates
Employee competency improvement
Employee engagement related to learning and development
Occupational Safety and Health Administration (OSHA) regulations
Risk assessment and mitigation
Safety training and education
Emergency response planning
Safety audits and inspections
Personal Protective Equipment (PPE) management
Regulatory compliance
Incident investigation and reporting
Minimum education of SPM / Diploma / Degree in Business Studies / Marketing / Retail Management or equivalent.
At least 2-4 years working experience in retail management, Sales & Marketing.
Possess retail operations experience inclusive of Sales Management, Product Display, Stock, Training & Development of staff and Inventory Management.
...
Business Development
Sales & Negotiation
Client Relationship Management
Lead Generation
Market Research
Communication Skills
Presentation Skills
CRM Management
Sales Target Management