MengajiOnline.com is looking for an experienced, mature and results-driven Head of Teacher Development & Student Retention to lead the quality, performance and development of our teacher community while improving the overall student learning experience and retention.
This is a leadership role suitable for someone who is strong in people management, coaching, performance improvement, problem solving and operational execution.
Teacher Development
Team Leadership
Training and Coaching
Performance Management
Student Retention
Customer Experience
Quality Assurance
People Management
Problem Solving
Data Analysis
SOP Development
Stakeholder Management
Communication
Islamic Education
Operational Management
Diploma or Bachelor's Degree in Business Administration, Office Management, Operations Management, Human Resources, or a related field.
Minimum 4–6 years of experience in office administration, workplace operations, facilities management, retail operations support, or related functions.
Experience supporting both corporate office and retail operations is an added advantage.
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Mandarin Chinese
Administrative Support
Business Operations
Cross-functional Collaboration
Market Partner Management
K-Beauty Industry Knowledge
Operations Management
Athletic Training
Team Management
Youth Development
Sports Psychology
Skill Instruction
Communication Skills
Performance Analysis
Motivation Techniques
Safety Protocols
Event Planning
Education: Minimum SPM, STPM, or Diploma in Business, Marketing, IT, or a related field.
Experience: 1–2 years of experience in sales support, retail counter sales, or customer service is preferred. Fresh graduates are welcome to apply.
Language Skills: Proficiency in Bahasa Malaysia and English. The ability to speak or write in Mandarin is a strong advantage for communicating with specific networks.
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