Fluent in English and Mandarin – Must be comfortable handling multilingual customers. Cantonese speaking candidates will be a bonus (for Hong Kong market)
Customer-facing experience– Background in customer service, hospitality, or other service-related industries is a plus.
Strong communication & problem-solving skills – Ability to de-escalate issues and turn a negative experience into a positive one.
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Demonstrated experience in corporate training, sales coaching, or franchise operations.
Strong background in B2C or B2B sales, specifically with a track record of teaching others how to close deals.
Tech-savvy with the ability to quickly master and teach proprietary software platforms (experience with design or operational software is a strong plus).
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