Office Administration
Record Keeping
Scheduling Appointments
Communication Skills
Time Management
Problem Solving
Attention to Detail
Customer Service
Data Entry
Organizational Skills
Teamwork
Basic IT Skills
Minimum Diploma in any field, with 2 years’ experience in Customer Service; Degree Holder in any field (Added advantage if working experience is similar industry)
Excellent Telephony, Communication and Interpersonal skills
Customer Service
Inventory Management
Point of Sale (POS) Systems
Teamwork
Cash Handling
Communications Skills
Basic Math Skills
Transaction Processing
Time Management
Communication Skills
Strong organizational and
Detail-oriented
proactive
analyse consumer buying trends
Social media marketing
Sales analysis
Advertising techniques
CRM (Customer Relationship Management)
Bachelor's Degree in Business Administration, Automotive Management, Sales & Marketing, or a related discipline is essential.
Minimum of 5-7 years of progressive leadership experience within the automotive retail industry, with at least 3 years specifically in a managerial or supervisory role.
Demonstrable track record of consistently achieving and exceeding sales targets within defined timeframes.
...
Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.