Qualifications & Requirements- Diploma or Degree in Business Administration or related field- Minimum 1-2 years of relevant working experience
- Proficient in Mandarin (spoken and written) to effectively communicate and liaise with Mandarin-speaking advisors.- Computer literate, with proficiency in Microsoft Office, Canva, and other digital/AI tools- Good organizational, multitasking, and communication skills- Able to meet deadlines with a high level of accuracy and integrity- Responsible, detail-oriented, and able to work independently
- Min SPM with 2 years of managerial experience in Food & Beverages- Strong leadership and coaching abilities.- Positive attitude and eagerness to learn.- Willing to work overtime and on public holidays if required.- Able to join training at Kuala Lumpur.- Strong presentation, communication, problem-solving, and time-management skills.- Team player, able to work independently and under pressure.- Proficient in English and Malay, both written and spoken.- Computer literate.- Confident, proactive, and capable of meeting tight deadlines.- Owns transport and willing to travel.
Customer Service
Communication Skills
Time Management
Excellent customer service and communication skills
Friendly
polite and professional attitude
Good interpersonal and guest-handling skills
Basic computer and administrative skills
Basic knowledge of hotel front office operations
Good problem-solving and multitasking skills
Sales Support
Customer Relationship Management (CRM)
Order Processing
Inventory Management
Point of Sale (POS) Systems
Administrative Support
Communication Skills
Data Entry
Team Collaboration
Team Collaboration