Assist in administration tasks which includes documentation, filing, correspondences, coordinating & following up on pending matters & business support functions.
Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution.
Computer literate
MS Office
Outlook
Excel
Power Point
Word
good initiative
strong follow-up skills
responsible
well-organized
strong communication
interpersonal skills