• Consider the total cost of ownership (TCO), including operational efficiency, maintenance, and lifecycle costs, when preparing competitive and value-added proposals.
• Assist in preparing technical and commercial proposals, ensuring accuracy, completeness, and alignment with customer needs.
• Participate in customer meetings and presentations together with the Sales Manager to explain proposed solutions and address technical queries.
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Conduct sample & catalogue management at branch office to ensure sufficient of marketing samples for the daily usage at branch office (showroom, customer service and sales & marketing department).
Coordinate and manage sample and catalogue delivery (courier / Lalamove), ensuring timely and accurate fulfilment to customers.
Maintain and update CRM / lead database, including call outcomes, customer feedback, and opportunity tracking.
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Assist in the maintenance and execution of IATA Pool-related programs such as IFQP and IDQP
Assist in implementing the compliance monitoring framework to identify and address potential non-conformities with CAAM regulations, organization-approved policies, and industry best practices.
Provide support in gathering information and reporting compliance status to senior management.
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Develop and execute product strategies, roadmaps, and lifecycle plans aligned with business objectives, including product specifications, equipment levels, pricing, market positioning, sales volume forecasting, and product enhancement initiatives.
Manage the complete product lifecycle, including new model introductions, model enhancements, special editions, product improvements, and end-of-life planning.
Conduct market research, competitor benchmarking, pricing analysis, and customer insight studies to identify market opportunities, monitor automotive industry trends, regulations, consumer preferences, and competitor activities, and recommend product improvements to enhance market competitiveness.
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Collaborate with the R&D and production teams to ensure product quality and timely delivery, addressing any technical challenges or customer inquiries.
Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine sales strategies.
Negotiate contract terms, pricing, and service level agreements to secure profitable business deals.
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