80 Service Desk Analyst Jobs in Wp Kuala Lumpur - September 2026 - High Salaries

Showing 80 jobs results for "service desk analyst" in Wp Kuala Lumpur
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Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Testing and Quality Assurance:Provide UI UAT testing support for system development initiatives, including SAT/OPUS development and product UATs.
  • Conduct User Acceptance Testing to validate system changes and ensure alignment with business requirements.
  • Campaign Management: Monitor campaign fulfillment to enhance customer satisfaction, maintain brand reputation, and optimize operational efficiency.
Posted
a month ago

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Troubleshoot and resolve system incidents in accordance with agreed service levels (SLAs).
  • Maintain IT asset inventory and ensure proper asset lifecycle management.
  • Document technical issues, resolutions, and system configurations. ...

Be an early applicant!

Posted
20 days ago
MYR2,000 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Ensure each component is fully powered and compatible with every other component
  • Technicians diagnose problems and make repairs
  • Testing each built machine to ensure IT functions appropriately. ...
Inspection Testing
+2
Posted
9 days ago

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Troubleshoot and resolve system incidents in accordance with agreed service levels (SLAs).
  • Maintain IT asset inventory and ensure proper asset lifecycle management.
  • Document technical issues, resolutions, and system configurations. ...

Be an early applicant!

Posted
2 months ago
Undisclosed
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
  • Document customer interactions and resolutions in the company's CRM system.
  • Escalate complex customer issues to senior team members or other departments as needed. ...
Communication Skills Product Knowledge
+6
Posted
a month ago
MYR2,000 - MYR2,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Responsible for record and maintenance of IT infrastructure inventory list and ensure proper tagging/labelling.
  • Perform periodic software audit on all computer systems, perform administrative support and scheduled routing of IT housekeeping.
  • Keep records and/or create knowledge base in event of any IT incident, IT problem and change management occur and identifying IT issues and proposing for improvement. ...
Posted
a month ago

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Troubleshoot and resolve system incidents in accordance with agreed service levels (SLAs).
  • Maintain IT asset inventory and ensure proper asset lifecycle management.
  • Document technical issues, resolutions, and system configurations. ...

Be an early applicant!

Posted
2 months ago

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Monitor integrations and system healthTrack system logs, dashboards, and alerts to proactively identify issues before they impact customers.
  • Follow incident and escalation proceduresAdhere to defined incident management processes, ensuring timely communication, documentation, and handover during incidents.
  • Maintain operational documentationUpdate runbooks, knowledge articles, and support documentation to improve resolution speed and consistency. ...
Posted
2 months ago
MYR2,500 - MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Collaborate with IT teams to resolve software integration and network connectivity issues
  • Update and maintain accounting software systems, ensuring data integrity and security
  • Assist in the development and implementation of new accounting software applications and upgrades ...
Posted
15 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
17 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
17 days ago
MYR4,300 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests. ...
Mandarin Customer Service
+3
Posted
20 days ago
Undisclosed
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
  • Document customer interactions and resolutions in the company's CRM system.
  • Escalate complex customer issues to senior team members or other departments as needed. ...
Customer Service Communication
+5
Posted
23 days ago
MYR4,000 - MYR6,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintain accurate records of customer interactions and ensure high levels of customer satisfaction are consistently achieved.
  • Identify recurring customer issues and propose process improvements to enhance overall efficiency.
  • Support onboarding of new customers by providing guidance on products, services, or platforms. ...
Customer Service Customer Support
+3
Posted
24 days ago
MYR3,000 - MYR6,000 Per Month
WFH • Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Verify customer information and ensure transactions are processed correctly.
  • Maintain good relationships with existing customers by providing continuous support and assistance.
  • Follow up with customers regularly to ensure their issues are resolved and improve customer satisfaction. ...
Communication Skills Problem-Solving
+2
Posted
2 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
17 days ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
  • * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
  • * Process service requests including account updates, disputes, and payment arrangements. ...
insurance Banking
+1
Posted
a month ago
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Support HOMIE and other project device movement, tracking and status updates with the Operations team.
  • Handle data ingestion and uploading from project devices to NAS/file servers and cloud platforms.
  • Ensure proper data transfer, verification and retention according to instructions from the Technical Operations Lead. ...
IT Management Strategic Planning
+1
Posted
15 days ago
MYR2,500 - MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Collaborate with IT teams to resolve software integration and network connectivity issues
  • Update and maintain accounting software systems, ensuring data integrity and security
  • Assist in the development and implementation of new accounting software applications and upgrades ...
Posted
15 days ago
MYR2,500 - MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Collaborate with IT teams to resolve software integration and network connectivity issues
  • Update and maintain accounting software systems, ensuring data integrity and security
  • Assist in the development and implementation of new accounting software applications and upgrades ...
Posted
15 days ago
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Support HOMIE and other project device movement, tracking and status updates with the Operations team.
  • Handle data ingestion and uploading from project devices to NAS/file servers and cloud platforms.
  • Ensure proper data transfer, verification and retention according to instructions from the Technical Operations Lead. ...
IT Management Strategic Planning
+1
Posted
15 days ago
Undisclosed
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Computer hardware/networking troubleshooting skills
  • Assist in the installation, testing, and commissioning of new systems and equipment
  • Provide technical support and advice to clients ...
Electrical Wiring Troubleshooting
+2
Posted
a month ago
MYR3,500 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To monitor and supervise M&E work progress on site as per schedule.
  • To study and review construction drawings and shop drawings.
  • To liaise with Client, Consultants, Project Teams and Subcontractors. ...
Monitoring and Evaluation (M&E) Data Analysis
+2
Posted
2 months ago

KL City

  • Ensure adherence to SLA/OLA targets, including response and resolution timelines.
  • Perform ticket triaging, routing, and escalation to L2/L3 teams where required.
  • Follow up with users to ensure issue resolution and customer satisfaction. ...
Posted
23 days ago

Rosemallow Technologies Pvt Ltd

KL City

Posted
a day ago

KL City

  • Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 100 countries. The GWA is ranked number 3 globally according to OVUM’s Managed/Maintained End-user Devices with a total of 10M assets
  • Job Description
  • • Provide first-line technical support to clients, requiring an aptitude for working with applications/ systems to undertake analysis, diagnosis, and resolution of client problems. ...
Posted
23 days ago

KL City

  • Troubleshoot and support Microsoft 365 applications, endpoint devices, and workplace technologies.
  • Escalate complex incidents to local support teams or specialist groups, ensuring complete and accurate handovers.
  • Maintain high-quality ticket records that support reporting, analysis, and efficient downstream resolution. ...
Posted
9 days ago

KL City

Posted
9 days ago

KL City

  • *Role Overview*
  • The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
  • *Key Responsibilities* ...
Posted
5 days ago

KL City

  • *Role Overview*
  • The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
  • *Key Responsibilities* ...
Posted
16 days ago