Professionally and accurately handle customers' enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company's direction.
Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers.
Providing customers with advisory. Product ownership experience and good after sales support.
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Professionally and accurately handle customers' enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company's direction.
Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers.
Providing customers with advisory. Product ownership experience and good after sales support.
...
Meet all KPI set and deliver end-to-end customer experience
Handle all enquiries, customer complaints, disputes accurately and efficiently, in a professional and friendly manner, aligned with company's processes and guidelines
Responsible for all customers' information, monetary transactions and company assets to be properly handled and accounted
...
Meet all KPI set and deliver end-to-end customer experience
Handle all enquiries, customer complaints, disputes accurately and efficiently, in a professional and friendly manner, aligned with company's processes and guidelines
Responsible for all customers' information, monetary transactions and company assets to be properly handled and accounted
...
Meet all KPI set and deliver end-to-end customer experience
Handle all enquiries, customer complaints, disputes accurately and efficiently, in a professional and friendly manner, aligned with company's processes and guidelines
Responsible for all customers' information, monetary transactions and company assets to be properly handled and accounted
...
Meet all KPI set and deliver end-to-end customer experience
Handle all enquiries, customer complaints, disputes accurately and efficiently, in a professional and friendly manner, aligned with company's processes and guidelines
Responsible for all customers' information, monetary transactions and company assets to be properly handled and accounted
...
This position report directly to the District Manager
Optimize the team sales performance and oversee CARSOME Consultant day to day sales operational flow to maximize the sales productivity and achievement.
Lead team members to provide our customs high standard of buying experience and achieve strong sales results for your branch.
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Being on top of our brands’ product knowledge to ensure customers are assisted well with their needs
Provide excellent customer service, informing customers of our current promotions, best seller items
Involved with the Visual Merchandising team to guarantee the store is in accordance to our brand guidelines, displays are serving to attract customers to walk in to the store
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