Lead and manage the sales process from initial contact to closing deals and actively prospect for new business opportunities and convert leads into customers
Build and maintain strong, long-lasting relationships with key customers, including farmers, distributors, agro-dealers, and plantation owners
Responsible for timely collection of payment from customers to generate positive cash flow for the company and minimize exposure to bad debts
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Support the HOD for Audit Execution & Reporting – Oversee audit processes, ensuring findings are well-documented, communicated, and implemented across the Group.
Support HOD to lead and supervise conduct audits and review team members’ audit work.
Maintain and update internal audit policies, procedures, and audit methodologies in line with best practices.
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Maintain accurate records and ensure full compliance with LMW (Licensed Manufacturing Warehouse) requirements and Malaysian customs regulations, including duty exemption management and documentation control.
Manage warehouse operations, ensuring high levels of inventory accuracy, efficient storage, and on-time delivery of materials to subcontractors and customers.
Lead supplier audits, evaluations, and requalification activities.
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Develop and organise education courses for education team / TTT to ensure team’s technical skill and presentation skill are up to coiffure industry standard.
Working closely with education team to provide technical courses, hair event, workshop, Look & Learn seminar providing up-to –date activities to our clientele, ensure all events are delivered on time, within budget and the desire level of quality & revenue.
Travel with Sales team to support accounts promotional events and company’s trainings and roadshows.
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Maintain accurate records and ensure full compliance with LMW (Licensed Manufacturing Warehouse) requirements and Malaysian customs regulations, including duty exemption management and documentation control.
Manage warehouse operations, ensuring high levels of inventory accuracy, efficient storage, and on-time delivery of materials to subcontractors and customers.
Lead supplier audits, evaluations, and requalification activities.
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Maintain accurate records and ensure full compliance with LMW (Licensed Manufacturing Warehouse) requirements and Malaysian customs regulations, including duty exemption management and documentation control.
Manage warehouse operations, ensuring high levels of inventory accuracy, efficient storage, and on-time delivery of materials to subcontractors and customers.
Lead supplier audits, evaluations, and requalification activities.
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Organize and implement various marketing and promotional activities across the region.
Oversee operational standards, inventory management, visual merchandising, and customer service quality for all stores in the region, ensuring full compliance with company policies and applicable local laws and regulations.
Gather frontline market intelligence (competitors, consumer trends, regulatory changes) in overseas markets; combine this with regional sales data and operational performance to formulate responsive strategies and provide data driven support for overseas business development.
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Liaise with external stakeholders, including accounting firms, tax agents, and banking partners across the region.
Support the implementation and enhancement of the Group’s ERP system across regional operations.
Collaborate with the Regional Finance Head to identify and resolve issues related to accounting, operations, and banking, while providing timely updates to management.
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· Collaborate closely with Director, MY & TH and Plant Heads / Plant Managers in both regions to analyze business performance, product profitability and cost structure.
· Provide financial modeling and analysis to support key strategic decisions, including pricing strategies, new market entries and etc.
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Translate product strategies into detailed requirements and prioritized roadmaps for prototyping, development, and launch.
Drive agile processes, including sprint planning and backlog prioritization, to meet project milestones and deliver scalable features.
Oversee the end-to-end product lifecycle, including ideation, specification, development, release, and iteration of features like onboarding, reward flows, and games integration.
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Lead the identification, evaluation, and launch of new product opportunities.
Translate customer insights, market developments, and competitive intelligence into product development initiatives.
Collaborate with cross-functional teams and key stakeholders to deliver commercially viable product launches and maintain a strong innovation pipeline.
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• Own the Southeast Asia regional budgeting, forecasting (rolling forecast / latest estimate) and long-range planning process, consolidating inputs from each in-country local accountant.
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