Provide engineering advice to the operation team in respect to the project design and construction. Responsible to resolve any technical and project implementation issues.
Timeliness and Customer Complaint Management: Lead the coordination and follow-up on issues regarding pickup and delivery timeliness as well as customer complaints; facilitate the rapid resolution of anomalies to continuously enhance the customer service experience.
Implement and maintain robust inventory management systems to track raw materials, work-in-progress, and finished goods, ensuring optimal stock levels and minimizing waste.