Serve as a key point of contact for customer inquiries, providing timely and professional responses via phone, email, and in person, and escalating issues as needed.
Prepare sales reports, presentations, and other documentation, ensuring all materials are accurate, well-organized, and professionally presented.
Collaborate effectively with internal teams, including production, logistics, and finance, to facilitate smooth order processing and resolve any potential issues.
...
Build and maintain strong relationships with online customers through effective communication and proactive engagement, ensuring a high level of customer satisfaction and repeat business.
Analyze online sales data, market trends, and competitor activities to identify new opportunities, refine sales approaches, and achieve sales targets.
Collaborate with the marketing and product development teams to ensure accurate product information, compelling sales narratives, and effective promotional campaigns.
...
Basic knowledge in cosmetic formulation
skincare
or personal care products Understanding of laboratory practices and safety procedures Good analytical and problem-solving skills Able to conduct product testing
stability test
and sample preparation Familiar with Microsoft Office (Excel
Word
PowerPoint) Good communication and teamwork skills Able to work independently with minimum supervision Detail-oriented and responsible in handling documentation and reports Willing to learn and adapt in a fast-paced environment Candidates from Cosmetic Science
Chemistry
Biotechnology
Pharmacy
or related field are encouraged to apply
Build and maintain strong, long-lasting relationships with overseas customers, understanding their needs and proactively offering solutions to enhance their experience with HMT Industries Sdn Bhd.
Liaise effectively with internal departments such as production, logistics, and finance to ensure smooth order fulfillment and timely shipment of goods to international destinations.
Monitor shipment progress and provide regular updates to clients, proactively addressing any potential delays or complications and implementing solutions to minimize disruption.
...
Monitor production progress, identify potential bottlenecks or delays, and implement corrective actions to maintain schedule adherence and optimize efficiency.
Analyze production data, including output, scrap rates, and downtime, to identify areas for improvement and contribute to continuous process enhancement initiatives.
Coordinate with the sales and logistics departments to align production plans with customer orders, delivery schedules, and inventory requirements.
...
Learn, review, and assist in drafting laboratory Standard Operating Procedures (SOPs), equipment work instructions, and quality compliance logs under the guidance of engineers.
Oversee routine calibration, daily maintenance, and troubleshooting logs for analytical instruments (XRF, ICP, etc.) to ensure optimal operational status.
Manage the inventory, usage logs, safe storage, and compliance records of laboratory chemical reagents, standard solutions, and reference samples.
...
Laboratory Techniques
Quality Control
Sample Preparation
Data Recording
Equipment Maintenance
Attention to Detail
Problem Solving
Team Collaboration
Safety Procedures
Mandarin Proficiency
Time Management
Maintain proper accounting records and coordinate with external auditors, tax agents, and company secretary.
Audit, review, and monitor daily financial data within the ERP Production Module (verifying work order settlements, actual material consumption costs, and manufacturing variance analysis).
Handle inventory valuation accounting, product costing, and system ledger reconciliations within the Warehouse/Inventory Module to ensure correct asset valuation (No physical warehouse management required).
...
Team Leadership
Preventive Maintenance
Problem Solving
Budget Management
Safety Compliance
Work Order Management
Staff Training
Equipment Repair
Inventory Control
Communication Skills
Scheduling
Conduct product presentations and demonstrations to showcase the value proposition of Venus Biotech's offerings, effectively communicating technical specifications and benefits.
Negotiate contract terms, pricing, and delivery schedules with clients, ensuring mutually beneficial agreements.
Prepare and present regular sales reports to management, detailing sales performance, market trends, and customer feedback, utilizing Microsoft Office and Google Sheets for data analysis.
...
Understand and utilize economic, financial and industry data to accurately diagnose production strengths and weaknesses, identify key challenges, and formulate strategies and plans
Meet internal and external customer satisfaction requirements and achieve the Key Performance Indicators (KPIs) set by management.
Direct and coordinate overall production activities by utilizing resources effectively to maximize output at minimum cost, whilst maintaining defined quality levels and meeting forecast requirements
...
Break down factory strategies and business initiatives into key tasks, clarify areas of responsibility by aligning communication, people, culture, processes, resources and systems, and ensure effective implementation and the achievement of intended results
Understand and utilize economic, financial and industry data to accurately diagnose production strengths and weaknesses, identify key challenges, and formulate strategies and plans
Meet internal and external customer satisfaction requirements and achieve the Key Performance Indicators (KPIs) set by management.
...