Provide timely and accurate project updates to clients regarding production, installation schedules, site progress, and outstanding matters.及时向客户提供准确的项目更新,包括生产进度、安装安排、现场进度及未完成事项。
Follow up with internal teams on delays, incomplete work, defects, or other project-related issues and communicate the latest status to clients.跟进内部团队处理延误、未完成工作、瑕疵或其他项目相关问题,并向客户及时汇报最新情况。
Assist in coordinating final rectification works and outstanding items before project handover.协助协调项目交付前的整改工作及未完成事项。
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Client communication & after-sales support
Project coordination & follow-up
Internal team coordination
Quotation & Variation Order (VO) preparation
Problem-solving & issue resolution
Documentation & administrative skills
Microsoft Office / Excel
Time management & multitasking
Attention to detail
Proactive and customer-oriented
Prepare, consolidate, and maintain monthly operational reporting materials, including P&L statements and Net Trading Square Footage reports.
Provide administrative assistance to Store Operations by coordinating stationery procurement, maintaining updated store contact records, and handling courier-related arrangements.
Assist with monthly Store Manager duty roster preparation and support operational planning activities.
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Develop and maintain monthly operational reports, covering P&L statements and Net Trading Square Footage reports.
Provide administrative assistance to Store Operations by managing stationery procurement, updating store contact details, and coordinating courier communications.
Assist with the arrangement of monthly Store Manager duty rosters and support operational planning requirements.
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Good communication and interpersonal skills.
Basic knowledge of Microsoft Office
especially Microsoft Word and Excel.
Good organisational and time-management skills.
Detail-oriented
responsible and willing to learn.
Able to maintain confidentiality when handling employee and company information.
Able to work independently and as part of a team.
Communication Skill
Time Management
Customer Relationship Management
Managing a Client Engagement
Establishing Rapport With Clients
Sales Reporting
Sales Coordination
Data Entry
Generate and update monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide ongoing administrative assistance to Store Operations, including managing stationery requests, maintaining store contact details, and arranging courier communications.
Assist with the preparation of monthly Store Manager duty rosters and contribute to operational planning support.
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