Communicate with customers to collect missing documents, coordinate with the sales team to process applications, respond to inquiries via chat, WhatsApp, and email, and assist with KYC checks when required.
Compliance & Operations
Maintain accurate records of loan activities, ensure compliance with company policies and Bank Negara Malaysia (BNM) regulations, assist with audit documentation, and handle LHDN stamping when required.
...
Loan Processing
Documentation
Problem Solving
Credit Analysis
Compliance
Data Entry
Know Your Customer (KYC)
Office Administration
Report Writing
Communication Skills
Communicate with customers to collect missing documents, coordinate with the sales team to process applications, respond to inquiries via chat, WhatsApp, and email, and assist with KYC checks when required.
Compliance & Operations
Maintain accurate records of loan activities, ensure compliance with company policies and Bank Negara Malaysia (BNM) regulations, assist with audit documentation, and handle LHDN stamping when required.
...
Loan Processing
Documentation
Problem Solving
Credit Analysis
Compliance
Data Entry
Know Your Customer (KYC)
Office Administration
Report Writing
Communication Skills
Conduct sample & catalogue management at branch office to ensure sufficient of marketing samples for the daily usage at branch office (showroom, customer service and sales & marketing department).
Coordinate and manage sample and catalogue delivery (courier / Lalamove), ensuring timely and accurate fulfilment to customers.
Maintain and update CRM / lead database, including call outcomes, customer feedback, and opportunity tracking.
...
Conduct sample & catalogue management at branch office to ensure sufficient of marketing samples for the daily usage at branch office (showroom, customer service and sales & marketing department).
Coordinate and manage sample and catalogue delivery (courier / Lalamove), ensuring timely and accurate fulfilment to customers.
Maintain and update CRM / lead database, including call outcomes, customer feedback, and opportunity tracking.
...
Conduct sample & catalogue management at branch office to ensure sufficient of marketing samples for the daily usage at branch office (showroom, customer service and sales & marketing department).
Coordinate and manage sample and catalogue delivery (courier / Lalamove), ensuring timely and accurate fulfilment to customers.
Maintain and update CRM / lead database, including call outcomes, customer feedback, and opportunity tracking.
...
Conduct sample & catalogue management at branch office to ensure sufficient of marketing samples for the daily usage at branch office (showroom, customer service and sales & marketing department).
Coordinate and manage sample and catalogue delivery (courier / Lalamove), ensuring timely and accurate fulfilment to customers.
Maintain and update CRM / lead database, including call outcomes, customer feedback, and opportunity tracking.
...