operation assistant jobs in Malaysia

Service Commissioning- Installation

Manage Fibre New Installation and Troubleshooting appointments including engaging installers, infra partner and customer to ensure appointment timeline, promised timeline adhered and customer’s expectation is managed.

Ensure all scheduled fibre installations & troubleshooting are completed with minimal return order. ...

Liaise with service and utility providers to ensure uninterrupted operations.

Troubleshoot and resolve issues in retail shops, ensuring minimal downtime.

Prepare and distribute detailed reports on various operational metrics. ...

Plan and execute restaurant events

Maintain customer relationships

Data analysis and report compilation

Drafting memos, correspondence, letters and announcements

Assist department heads with their daily task

Assists on event preparation (e.g. print signage, arrange table and chair cloth, etc)

Answer, screen, and forward incoming phone calls

Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures) ...

Provide exceptional customer service by responding promptly to inquiries, resolving issues, and addressing special requests.

Assist clients with travel-related questions, visa applications, travel insurance, and other related needs.

Ensure clients receive all necessary travel documents, including itineraries, tickets, and vouchers, in a timely manner. ...

Address operational issues promptly and develop preventive measures

Strategic Planning with leadership team to set and implement business goals and growth strategies.

Analyze data to enhance product and service quality.

Repairing and painting interior and exterior surfaces such as walls, ceilings and fences

Adjusting doors and windows

Replacing tap washers ...

Responsible for providing job-specific and SOP training for new and existing operations staff across all positions, ensuring effective knowledge retention through continuous training and hosting in-service meetings.

Enforces company policies, departmental procedures, and safety standards, including maintaining and updating operating and training manuals, related documents, and addressing performance violations throughout the operation.

Oversees the administration of each ride and attraction, including completing and maintaining daily operational reports, inspection checklists, incident reports, witness statements, risk assessments, and the monthly duty roster for all staff. Also responsible for the timely submission of maintenance reports to the maintenance department and following up on requested maintenance tasks. ...

Maintain communication with universities and obtain the latest application requirements and admission information in a timely manner.

Maintain client files and ensure all application materials are updated and accurate.

Maintain friendly and professional relationships with all stake holders including universities.

Support warehouse department in quality check and packing new stock.

Managing photoshoot session from reaching model & studio until photoshoot day.

Update products in E-commerce platform. ...

Any other additional tasks assign from time to time.

Well budget control and Conduct negotiation and communication with relevant parties for over budget issue.

Daily checking for incoming message and requirement.

Follow up the request and amendment, and deliver result across multiple time zones. Invoice issuance. ...

Stock Management: Restock shelves throughout the day, keeping them organized and fully stocked. Perform daily stock checks, ensuring items are correctly priced, tagged, and within expiry dates. Report stock issues to the Store Manager and assist with ordering.

Safety and Cleanliness: - Perform routine checks to ensure the store's cleanliness and safety, addressing any issues immediately. - Follow safety protocols, including handling products, using equipment, and managing store security.

Reporting & Documentation: - Maintain daily sales and inventory logs, ensuring all data is accurately recorded. - Submit required reports to the Store Manager, including daily sales summaries and inventory reports. ...

Auditing accounts and bookkeeping records;

Conducting investigations and advising management on financial aspects of productivity, stockholdings, sales, new products, etc.;

Devising and controlling systems to determine unit cost of products and services.

Ensure plants are healthy and receive proper care.

Load agricultural products into trucks or storage facilities safely and efficiently.

Maintains clean work areas, grounds, and landscaping. ...

Establish preventive mechanism by identifying non-compliant activities / risks and escalate to Operation Manager to avoid potential issues arising from the reviews / audits

Extract and analyse data from granular data points in a timely manner, with quality and accuracy for MIS and operational reporting

Support and work with operation / functional teams to ensure the accurate and timely production of scheduled reports ...

Assist with the executions of all other operations related tasks

Check Provided merchant settlement.

Cross check with system and tally all the collection.

Understand and identify customers' needs and requirements, propose relevant laundry service/products and close the sales.

Assist customers throughout payment process (if necessary), handle billing and invoice.

Perform data captures for all laundry pick-up orders & customer service assistance by day. ...

Monitor inventory of packaging materials and reorder supplies as needed.

Receive and inspect incoming stock, ensuring IT matches the order and is in good condition.

Organize and arrange stock within the warehouse for easy access and efficient retrieval. ...

Check Provided merchant settlement.

Cross check with system and tally all the collection.

Experience in training and developing teams.

Familiarity with customer service software and tools.

Ability to analyze data and use IT to drive decisions. ...

Prepare and present accurate & timely sales performance reports.

Support branches and agents by providing timely assistance and resolving operational related to sales administration matters.

Key Responsibilities: