Adhere to company procedures for store opening/closing, coordinate shift schedules, monitor attendance and promptly address performance issues. Enforce company policies and standards
Provide operational support and perform store tasks. Oversee store cleanliness and stock organization
Maintain rigorous quality control in food and beverage preparation. Conduct regular store inspections to ensure compliance with regulations
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Schedule and coordinate classes, tutor assignments, and student appointments, maintaining an organized calendar and resolving any scheduling conflicts.
Maintain the cleanliness and organization of the tuition centre's reception area, classrooms, and common spaces.
Assist with the preparation of learning materials, handouts, and other administrative documents as required by tutors.
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Product Video & Technical Content – Support the preparation of product demonstration videos, technical presentations and other product-related content.
Customer Technical Support – Respond to customer enquiries and provide accurate information regarding product specifications, applications and operation.
Product Testing & Verification – Conduct in-house product testing, performance verification and basic troubleshooting to ensure product quality and compliance.
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Payroll processing and salary calculation
Good knowledge of HR and payroll procedures
Proficient in Microsoft Excel and Microsoft Office
Experience with payroll/HR software is an advantage
Good data entry and record-keeping skills
Strong attention to detail and accuracy
Good administrative and organizational skills
Able to handle confidential employee information
Good communication and interpersonal skills
Able to work independently and meet deadlines
Good problem-solving skills
Knowledge of basic accounting is an added advantage
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Customer Service
Communication Skills
Time Management
Excellent customer service and communication skills
Friendly
polite and professional attitude
Good interpersonal and guest-handling skills
Basic computer and administrative skills
Basic knowledge of hotel front office operations
Good problem-solving and multitasking skills
Analyze campaign performance using analytics tools and prepare monthly reports with insights and recommendations
Work closely with the creative and sales teams to align marketing strategies with business goals
Handle and manage e-commerce platforms (such as Shopee, Lazada, TikTok Shop, or company website), including product listing, promotion setup, and order coordination
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