Provide on-job training (OJT) and guide the staff on duty through their daily routines to ensure the team meet/exceed expected work performance.
Interact with guests and handling guest enquiries to make sure the guests have a satisfactory dining experience.
Responsible for compliance to all work and service standards, food preparation, hygiene standards in accordance with the restaurant quality, service, ambience & value guidelines, as well as relevant regulatory requirements.
...
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
...
Kelebihan sekiranya anda mempunyai:
• Pengalaman mengurus Meta Ads atau TikTok Ads.
• Pengetahuan mengenai Meta Business Suite.
• Pengalaman menggunakan Canva
Adobe Illustrator atau Photoshop.
• Pengetahuan asas Google Analytics atau platform analitik lain.
• Portfolio digital marketing atau content yang pernah dihasilkan.
Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Pleasant personality
cheerful
and confident in communication.
Comfortable and confident appearing in front of the camera.
Strong copywriting skills for social media and advertising.
Creative in producing engaging social media content.
Up-to-date with the latest digital marketing trends and social media platforms.
Execute end-to-end sales processes, including preparing accurate quotations, processing orders and negotiating commercial terms to maximize profitability.
Drive revenue growth by actively participating in and executing marketing campaigns, promotions, product activations and industry trade shows.
Achieve and exceed monthly and quarterly sales volume, revenue growth and market penetration targets, with a core focus on our lubricants portfolio.
...
Assist in daily departmental operations by supporting administrative tasks, documentation, data entry, and other assigned duties within the respective department.
Collaborate with team members on projects and assignments, ensuring tasks are completed accurately and within the given deadlines.
Learn and apply practical industry knowledge while following company procedures, participating in training sessions, and contributing to continuous improvement initiatives.