Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
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Manage general office operations, including ordering supplies, maintaining office equipment, and ensuring a tidy and functional workspace.
Handle customer inquiries and provide excellent customer service via phone, email, and in-person, resolving issues efficiently and professionally.
Support the accounting department with day-to-day tasks, including preparing payment vouchers, processing petty cash, and assisting with month-end closing procedures.
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Office Administration
Financial Record Keeping
Customer Service
Data Entry
Time Management
Communication Skills
Organizational Skills
Attention to Detail
Problem Solving
Teamwork
Banking Procedures