30 Hotel Customer Service Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Showing 30 jobs results for "hotel customer service"

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Chat Available
MYR2,500 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintain proper records of servicing, repairs, and spare parts usage
  • Ensure maintenance tools and consumables are well stocked
  • Carry out safety checks to ensure units meet hospitality and regulatory standards ...
Air Conditioning Maintenance Troubleshooting
+3

Be an early applicant!

Posted
2 hours ago
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MYR4,300 - MYR4,500 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Analyze market trends, competitor activities, and customer feedback to identify new sales opportunities and adapt sales strategies accordingly.
  • Oversee the management of the CRM system to track leads, manage customer interactions, and generate sales reports.
  • Collaborate with the marketing and operations teams to develop integrated sales and marketing campaigns and ensure seamless guest experiences. ...
Sales Management Customer Relationship Management (CRM)
+5

Be an early applicant!

Posted
14 hours ago
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Chat Available
MYR2,300 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide information about hotel services, amenities, and local attractions.
  • Process payments and maintain accurate records of transactions.
  • Coordinate with other departments to ensure guest satisfaction. ...
Customer Service Guest Relations
+10
Posted
4 days ago
Chat Available
MYR850 - MYR1,200 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Gain exposure to financial management, including budgeting and reporting.
  • Contribute to property maintenance and upkeep coordination.
  • Learn and implement operational procedures and standards. ...
Customer Service Front Desk Operations
+10
Posted
9 days ago
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MYR5,800 - MYR6,200 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Conduct thorough market analysis to identify emerging trends, competitive landscape, and new business development opportunities.
  • Oversee the entire sales cycle, from lead generation and qualification to negotiation and closing deals, ensuring a seamless client experience.
  • Manage sales budgets, forecast revenue, and track performance metrics, reporting regularly to senior management on sales activities and results. ...
Sales Management Hospitality Sales
+5
Posted
2 days ago
premium banner
Chat Available
MYR5,000 - MYR6,000 monthly
  • Maintain overall lounge readiness, including pantry, coffee bar, and seating areas, ensuring cleanliness, comfort, adequate stock levels, and compliance with standards.
  • Coordinate closely with hospital concierge teams and transport providers to ensure seamless guest transitions between airport and healthcare facilities.
  • Serve as the key liaison for all relevant stakeholders, including internal management, healthcare partners, and airport authorities. ...
Customer Relationship Management (CRM) Customer Service
+3
Posted
3 days ago
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Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
  • Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
  • Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...
Customer Service Team Leadership
+5
Posted
2 days ago
premium banner
MYR2,300 - MYR2,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Answer phone calls, emails, and guest inquiries promptly
  • Provide accurate information about hotel services, facilities, and local attractions
  • Handle guest complaints and resolve issues professionally ...
Customer Service Front Desk Operations
+5
Posted
3 days ago
Chat Available
MYR2,300 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide information about hotel services, amenities, and local attractions.
  • Process payments and maintain accurate records of transactions.
  • Coordinate with other departments to ensure guest satisfaction. ...
Customer Service Guest Relations
+10
Posted
9 days ago
Chat Available
MYR2,300 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide information about hotel services, amenities, and local attractions.
  • Process payments and maintain accurate records of transactions.
  • Coordinate with other departments to ensure guest satisfaction. ...
Customer Service Guest Relations
+10
Posted
9 days ago
Chat Available
MYR2,300 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide information about hotel services, amenities, and local attractions.
  • Process payments and maintain accurate records of transactions.
  • Coordinate with other departments to ensure guest satisfaction. ...
Customer Service Guest Relations
+10
Posted
9 days ago
Chat Available
MYR2,300 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide information about hotel services, amenities, and local attractions.
  • Process payments and maintain accurate records of transactions.
  • Coordinate with other departments to ensure guest satisfaction. ...
Customer Service Guest Relations
+10
Posted
9 days ago
Chat Available
MYR2,300 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide information about hotel services, amenities, and local attractions.
  • Process payments and maintain accurate records of transactions.
  • Coordinate with other departments to ensure guest satisfaction. ...
Customer Service Guest Relations
+10
Posted
9 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
  • Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
  • Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...
Customer Service Team Leadership
+5
Posted
11 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
  • Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
  • Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...
Customer Service Team Leadership
+5
Posted
11 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
  • Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
  • Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...
Customer Service Team Leadership
+5
Posted
11 days ago
SGD3,200 - SGD3,200 Per Month

Singapore

Posted
a day ago
SGD3,200 - SGD3,500 Per Month

Downtown Core

Posted
11 days ago
SGD3,200 - SGD3,200 Per Month

Singapore

Posted
a day ago
SGD3,200 - SGD3,500 Per Month

Downtown Core

Posted
19 days ago
Undisclosed
WFH

Florida, United States

  • Maintain accurate records of client interactions and bookings
  • Collaborate with team members to ensure a smooth client experience
  • Stay informed on travel trends and hotel offerings ...
Posted
13 days ago
MYR4,400 - MYR4,500 Per Month

KL City

  • Front Office
  • Reservation
  • Hotel Customer Service ...
Posted
18 days ago
MYR4,400 - MYR4,500 Per Month

KL City

  • Front Office
  • Reservation
  • Hotel Customer Service ...
Posted
18 days ago
MYR4,400 - MYR4,500 Per Month

KL City

  • Front Office
  • Reservation
  • Hotel Customer Service ...
Posted
19 days ago
MYR4,400 - MYR4,500 Per Month

KL City

  • Front Office
  • Reservation
  • Hotel Customer Service ...
Posted
19 days ago
SGD3,200 - SGD3,500 Per Month

Downtown Core

Posted
a month ago
Undisclosed

Malaysia

  • Provide timely support to customers through available communication channels (inbound phone calls and email).
  • Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
  • Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
  • Interact with the customers in arranging their shipments, exceeding customer service expectations
  • Contribute to maintain strong relationships with suppliers (shipping lines, carriers and others)
  • Overseas communications, timely responses to emails and requests ...
Posted
19 days ago
MYR4,500 - MYR5,000 Per Month

KL City

  • Comfortable working in a rotational shift
  • Hiring: Mandarin Customer Support Specialist – Hotel Reservations
  • Kuala Lumpur, Malaysia ...
Posted
a month ago
MYR2,000 - MYR2,300 Per Month

KL City

  • Manage the spa schedule and ensure smooth coordination with therapists on duty.
  • Promote and upsell spa treatments, products, and packages to maximize revenue.
  • Handle late-night walk-in guests and last-minute bookings. ...
Posted
a month ago